| | WHY SHOP HERE?  ![Why Shop Here?]() At Earphone Solutions we understand the importance of trust, especially when it comes to conducting your business transactions. When you shop with us, you can be assured that reliability and exceeding our customers’ expectations are our top priorities.
Here are 10 reasons why we believe you’ll be completely satisfied with your Headphone Solutions purchase:
1) For every dollar purchased earn 1 point and for every approved product review 10 points, when you register at the new My Account. The best, most informative product reviews may earn bonus points.
2) We test every product we sell. The results of these tests, along with our many years of expertise in the field, are the deciding factors in which products we choose to carry. We only sell what we would want to buy ourselves.
3) We offer incredibly low prices on all our products. As legitimate authorized dealers, we’re required to comply with the Minimum Advertised Price polices enforced by some manufacturers. But if you find a better deal with one of our competitors (authorized dealers only), just let us know and we’ll sell you our product for less.
4) We have been awarded with a “Top Service” designation by the Yahoo! Shopping Merchant Rating System. We’ve retained this distinction for seven consecutive years based on our customers’ feedback. We have also been recognized for providing “Outstanding Service” by BizRate and ShopZilla, and for “Five Star Customer Service and Satisfaction” by PriceGrabber.
5) We are a small company that’s always willing to accommodate our customers’ individual needs. Staffed by real people, we listen and respond to you personally. The only automated emails our customers receive are those concerning status changes in order processing. We pride ourselves on our honesty and responsiveness. It’s our policy to assist anyone who has a question or problem, even if they’re not purchasing from us.
6) We have been in business since 1995 and are affiliated with a parent corporation founded in 1964.
7) We fulfill customer orders quickly and accurately.
8) We respect your privacy. We never sell or share customer information with anyone. If we send you an email, it will be in regard to your order, in response to an inquiry you have made, or in the form of a special coupon or discount sent on special shopping dates. We won’t treat your inbox like a garbage can. We don’t like spam, and we don’t believe in using it as a marketing tool.
9) We can easily be reached through our toll free number: 1-888-473-9661. We promptly return all messages and never leave you hanging without an answer.
10) We treat our customers the way we like to be treated: with cordiality and respect.
"I order approximately $125,000.00 of merchandise annually for both personal and business purposes. I order factory direct as well as via vendors. In the 8 years or so I have ordered merchandise this way, I have to tell you that
you and your firm are far and away the best I have ever dealt with.
Initially, I was drawn to your firm because of a ridiculously low price for the Shure E5c earphones. They arrived in two days (from FL to CA) and I found them to be new, sealed and fabulous, even as compared to my E2c phones. After less than a week, one of the ear pieces cracked. I phoned your customer service line and was told to leave a message for a callback. This is usually a terrible sign, as one often never hears back. In this case, I was contacted in less than half an hour!
Your representative was understanding, friendly and very helpful. He asked that I send back the damaged set, and when he received them, he would send out a new set. I settled down for a two or three week wait. Less than a week after the initial phone call, a new set of phones arrived; again, brand new and in a sealed package.
It is rare to find service AND value in the same place. You guys have done
it!
Feel free to use anything I said here for whatever purposes you might wish.
Marc A. R., MD"
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