Westone UM PRO 20 Earphones

2 Year
Warranty
Guaranteed
when you buy from Earphone Solutions.
My name is Flavio, I'm the CEO. My direct line is 407-730-8661. We are AUTHORIZED WESTONE dealers since 2004 in Orlando, FL. Warranty is void when buying from non-authorized dealers on eBay or Amazon.
Customer Ratings
Our Ratings
Overall Rating
Comfort & Fit
Noise Isolation
Build Quality
Bass - Lows
Vocals - Mids
Treble - Highs

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Regular Price: $349.99

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SKU# UMPRO20

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Customer Ratings
Our Ratings
Overall Rating
Comfort & Fit
Noise Isolation
Build Quality
Bass - Lows
Vocals - Mids
Treble - Highs
2 Year
Warranty
Guaranteed
when you buy from Earphone Solutions.
My name is Flavio, I'm the CEO. My direct line is 407-730-8661. We are AUTHORIZED WESTONE dealers since 2004 in Orlando, FL. Warranty is void when buying from non-authorized dealers on eBay or Amazon.
2 Year
Warranty
Guaranteed
when you buy from Earphone Solutions.
My name is Flavio, I'm the CEO. My direct line is 407-730-8661. We are AUTHORIZED WESTONE dealers since 2004 in Orlando, FL. Warranty is void when buying from non-authorized dealers on eBay or Amazon.
Customer Ratings
Our Ratings
Overall Rating
Comfort & Fit
Noise Isolation
Build Quality
Bass - Lows
Vocals - Mids
Treble - Highs

Overview

Westone UM PRO 20 Earphones

Whether you are a weekend warrior or on the road full time, the Westone UM PRO 20 is a serious tool packed with all the right features to make sure you bring down the house every time you get on stage. The dual-driver balanced armature design is both dynamic and yet has the raw output for any stage condition. The UM PRO 20 keeps things comfortable with Westone's exclusive True-Fit technology. 
  • Dual balanced armature drivers with passive crossover
  • EPIC replaceable cable
  • Star and True-Foam Fit sleeves included

Specifications

UMPRO20 Specifications

  • Sensitivity: 119 dB @ 1 mW
  • Frequency Response: 20 Hz - 18 kHz
  • Impedance: 27 Ohms @ 1 kHz
  • Passive Noise Attenuation: 25 dB
  • Driver: Dual balanced armature drivers with passive crossover
  • Cable Length: 50"/128 cm
  • Reviews

    Westone UM PRO 20 Earphones Review by Earphone Solutions

    "I bicycle about 100-120 miles a week and appreciated this bass as I was gearing up the big hills near my house."  Continue to read our review of the UM Pro 20 Earphones written by Jeff Browand - Commercial Pilot.

    We transferred all customer product reviews from the predecessor UM2-RC over to the page of the new UM PRO 20 due to the similar configuration (2-way crossover, dual drivers). The new UM PRO 20 now includes a new and improved braided cable for audio only, featuring a soft arch that goes behind the ear. During A/B tests between the UM2-RC and the UM PRO 20, we can assure you there is a big upgrade in sound quality thanks in part to newly-updated drivers, different 2-way crossover tuning, drivers placement (which can impact sound) and new shell acoustics. All customer reviews dated before November 25, 2013 are for the predecessor UM2-RC model. All customer reviews posted after November 25, 2013 are for the new UM PRO 20.

    Customer Reviews

    Summary of Customer Ratings & Reviews

    OVERALL

    208 out of 217 (95%) reviewers recommend this product

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    Rating
    Nickname
    ANTHONY
    Summary
    Long time favorites
    Location
    Chicago, IL
    Posted on
    12/21/2015
    Recommended?
    Yes

    This review is actually about the predecessor UM2 IEMs that I bought a decade ago. They became my instant favorite and are still my favorite to this day. I purchased a pair of UM3s thinking that they would sound even better but, for whatever reason, the UM2s just have the magical sound that my ears crave. Anyway, if the newer UM Pro 20s are an improved version of what I have, I highly recommend giving them a listen.

    Rating
    Nickname
    Joe
    Summary
    AMAZING!!
    Location
    Rockville Centre, NY
    Posted on
    9/28/2014
    Recommended?
    Yes

    These earphones are amazing. They are made in the US of A and the sound qualiy is excellent! I'm very happy with my decision to purchase the UM PRO 20's from Earphones Solutions.

    Rating
    Nickname
    G3
    Summary
    Excellent Sound, Great Product, Great Service!
    Location
    Easton
    Posted on
    9/13/2014
    Recommended?
    Yes

    After sharing my listening preferences with the Earphone Solutions rep, she recommended the UM PRO 20, even suggesting it over a couple of more expensive options. I am delighted with these earphones and the purchase experience with Earphone Solutions. I was looking for a natural, balanced sound with a full soundstage. The UM Pro 20s deliver on all counts. I found that boosting the mids and highs just a tad gives them added richness over a totally neutral setting. Fit and comfort is excellent. With the right tips (plenty included to choose from), noise isolation is amazing. I have used these while on my riding lawn mower and could barely here the mower! Included hard-shell case seems bullet-proof. Thanks Earphone Solutions for recommending the perfect product for my needs!

    Rating
    Nickname
    SW KO
    Summary
    Thank you Adriana Q~~~
    Location
    South Korea
    Posted on
    8/26/2014
    Recommended?
    Yes

    This is my first time to buy Westone Lab earphones, and I think it was an excellent choice in a fancy price!!! At first, I ordered SHURE 215 earphones, but Adriana Q recommended me to buy UM PRO 20 earphones because of shipment problem to my country. I hesitated to buy this product because of the price, but it was one of the best advice that I ever had. Best quality, very comfortable, safe case, various eartips, etc. When I first hear the music with UMPRO 20, the word "WOW!!!" just slipped out of my mouth. Thank you Adriana Q!!!

    Rating
    Nickname
    richard bryan
    Summary
    Excellent
    Location
    Los Angeles
    Posted on
    7/25/2014
    Recommended?
    Yes

    These are excellent earphones and I would recommend them to my friends.

    Rating
    Nickname
    Kyle
    Summary
    Great for on-stage applications
    Location
    Atlanta, GA
    Posted on
    7/1/2014
    Recommended?
    Yes

    As of right now I have only used these on stage (not listening to music on an iPod). Considering they are made for being on stage, they have been excellent. No complaints thusfar.

    Rating
    Nickname
    Ed
    Summary
    Excellent fit and sound.
    Location
    Landrum, South Carolina
    Posted on
    12/4/2013
    Recommended?
    Yes

    Good fit and finish. Very comfortable. They block out almost all outside sounds. I like that they have a detachable volume control. The phono jack adapter and the case are nice. Large selection of eartips, even though I wound up using the ones that came installed. Made in USA! Pros: High quality. Good ergonomics. Nice features. Made in USA 2 year warranty Cons: Cost. Cost of replacement cables.

    Rating
    Nickname
    David Shipley
    Summary
    Great Price, Great Product
    Location
    Suisun City, California
    Posted on
    11/18/2013
    Recommended?
    Yes

    The Westone UM2's were recommended to me by a friend that already had a pair. I also researched extensively before buying and found that everyone had only good things to say about this product. After trying them for myself, I have found that they are very clear and fit great. I am actually surprised how comfortable they feel in my ears. I purchased and in ear wireless monitor kit and quickly found how that the Westone UM2s are a lot better than the in earphones that came with the kit. Not even close in comparison. Very satisfied with this product. Pros: Cost Removable cable! Clarity The warranty that Earphone Solutions offers in second to none. Cons: Cannot think of anything I dislike about them.

    Rating
    Nickname
    Lewis
    Summary
    Westone UM2 with replaceable cable...
    Location
    Lexington, SC
    Posted on
    11/18/2013
    Recommended?
    Yes

    I've had my first pair of the UM2's now for over five(5) years and they have been nothing but a pleasure to use! I use them as personal in-ear monitors for live gigs and they have changed my whole perspective on playing live. As a guitarist and backing vocalist they sound amazing!! The Drums and Bass come through nice and warm as do all other instruments. With the comply foam inserts, they lock out all outside sound, so you can save your ears from the punishing drums, cymbals and such. Then you dial in only what "You" want or need to hear. They sound so good, you feel as if you are listening to a CD rather than the real "live" music you are playing!! Of course, when I'm not using for performance they work great with any stereo source... They seem to be tuned perfect, for my ears... They have a good flat response so that you can dial in the frequencies you want to hear with ease. Also, as far as live performance goes, they get plenty loud without any distortion... So be careful not to hurt yourself(ears) with them! The only problem that I have had, with the older non-replaceable cable version, is now, after over five years of nearly three nights a week gigging, my left "ear" has started to short out... (sound comes off and on) So now I've purchased these "newer" version with the replaceable cable... Wow!!! Even better!!! Not only do they have replaceable cables, but also a retaining wire type, ear wrap, that really works great for comfort and keeping them in your ears with ease. I've used the new ones now for going on 10 gigs and call me crazy, but I swear they are sounding even better with each use!!??? Westone, in my opinion, is probably one of the best and oldest in-ear type monitor manufacturers in the world... They have been making "hearing aids" for a very long time as well as com devices for the military, police and secret service. So, they definitely know what they are doing when it comes to tiny drivers which are used in these babies... They Rock!!!! Pros: Westone Name, they stand behind their products. Great sound Great ear protection They get more than loud enough for any stage Comfortable Durable Replaceable cable!! Dual Drivers Sound great on programmed music as well as shine on live monitoring Dependable Great Price Cons: They don't cook toast They don't plug themselves in They don't fetch Also, won't roll over and play dead...

    Rating
    Nickname
    Customer
    Summary
    Almost great
    Location
    Chicago, IL
    Posted on
    10/29/2013
    Recommended?
    Yes

    The Westone UM2s are my first 'mid-to-high-end' IEMs and I would not consider myself a hardcore audiophile, so take this review for what you will. First, there is definitely a 'break in' period with these. When I first put them in, frankly, they sounded awful. But after a few hours of listening they opened up and sounded, very, very good. Their mid-range in particular is outstanding, but bass-heads will be disappointed. If there's a nit to pick however is that they're so neutral, they border on sounding flat to my ears. I feel they the sound could be just slightly brighter, though I suppose that's down to preference. From what I read the UM3s make music really come alive, but they are nearly double the price. Isolation with these is fantastic once you find a tip that fits your ear canal (it comes with many to choose from!). So, overall, I'd say these are for you if you want great mid-range and ambient noise isolation, don't want to break the bank, and can live with a more neutral sound. And, hey, they're made in the USA! Pros: Outstanding mid-range Sound isolation Selection of tips Made in USA Cons: Underwhelming bass response Somewhat flat-sounding

    Rating
    Nickname
    Jerry
    Summary
    Great Sounding IEM's
    Location
    Detroit
    Posted on
    10/17/2013
    Recommended?
    Yes

    Great sound quality. I am comparing these to my Ultimate Ears dual driver (molded) IEM's and these UM2's are great! I like the clerity and the bass cuts thru well. You must give the UM2 about a week or 2 before you judge them (yes they do get broken in) and you need to make sure they fit in your ear properly. They are super comfortable - I wear them to the gym and I love how they cut out the noise and allow me to hear only MY music. I would highly recommend these for the price. Pros: Clear highs and good low end with no buzz or static Cons: mids get lost to the critical listener

    Rating
    Nickname
    Scott
    Summary
    UM2 great IEM
    Location
    Wilmington, DELAWARE
    Posted on
    10/17/2013
    Recommended?
    Yes

    I'm not comparing these to anything...they are not yet burned in, but since I'm not that critical a listener, I won't notice over time if they get better. They sound great out of the box...I switched to the long comply foam tips, and they provide a nice fit...not perfect but good...a little deep for my ears but better than the short foams. The sound is more full than my UM1's and the cable is a little nicer. Everything I listen to sounds better. The UM1's were a great step up from bargain buds and IEM's the UM2s are a noticeable step up from the UM1s... Wanted to get a UMX3...but settled on the UM2's...very happy as I am not sure I would notice any difference. I am NOT a bass head, so for me these are nicely balanced with a full range bass...good punch, without obvious distortion... Pros: quality of build. balanced sound with extended base over lower line models. crisp clean upper mids and highs Cons:

    Rating
    Nickname
    Dominic
    Summary
    comfortable and great sound, unfortunately broken after 3 years
    Location
    Germany
    Posted on
    7/25/2013
    Recommended?
    Yes

    I bought my UM2's summer 2010 (3 years ago) and do not regret this decision. I had a pair of UE pro.fi5 before (lost them, they were transparent ;-/ ), so the following review is very much compared to them. I used the UM2's almost every day over the last 3 years, whereof the last 10 months I basically used them up to 10hrs a day, 5 days a week (!). I used them mostly to listen classical music and do work (editing video recordings). Build: The UM2s are build quite sturdy, exept the cables. I like the fact that they are twisted and are not so sticky like on my UE5s and don't get twisted so easily. But they could be a little bit thicker since they always feel a little weak, especially where they connect to the audio jack and the splitter. 4/5 Comfort: As I wrote above I used them 10hrs/day for 10 months with almost no complaints. Once you figured it out how to set them in, sealing is perfect and one can get lost in the soundscape and almost forget that one is wearing in-ears. Much better than the UE5s, where I had to stop after 2-3 hrs due to pain in my ears. Another plus is that the in-ears do not stick out of the ears like the UE5s. But they are not so small as to be able to lie on the side and maintain the right position of the respective monitor. 5/5 Sound: At first, the UM2s didn't sound as exiting as I thought they would, but that was due to 2 things: (1) they need some hours to get "warm" and to develop their richness, and (2) it takes some practice to put them in your ears properly and to get proper sealing (at least for me). But once those obstacles are overcome, there's not much left to ask for. Amazing responsiveness, much warmer and richer than, yet a little less (maybe only subjective) soundstage than the UE5s. 5/5 Now, after 3 years, my UM2s are showing their age: Often, I loose sound, as if one driver is giving up to work. Sometimes it sounds as if the leadsinger's voice fades away, with only instruments remaining. Or the rich stereo sound muddles down to a tasteless and noisy mix of what I am supposed to hear. This is accompanied by a drop in loudness. Sometimes I can counter those effects by turning up the volume or plugging the monitors out and again in the device, but most of the time it's a creature on its own. They play nicely when they want to, and cr*ppy when they want to. Since guarantee has long run out, I guess I have no other choice than to get new ones... If someone has similar issues or/and knows how to fix them, I gladly revise me rating to 5/5 on success. Overall: I definatly can recommend this item. 4/5 Pros: - very comfortable - warm, rich sound - better than UE5 Cons: - cable connections - sound not perfect (soundstage)

    Rating
    Nickname
    Dave M.
    Summary
    Audiophile, biker, traveler
    Location
    Orlando, Florida
    Posted on
    7/20/2013
    Recommended?
    Yes

    I've read both short and long reviews, and for me the long reviews were most useful, so I'm giving you my whole story here. I purchased UM2's after lots of research, but especially based on peer review (here), so wanted to add my comments to those of others. I am an ex radio station announcer and appreciate music from a studio-quality perspective...have worn nearly all professional headphones over the years and presently have the usual variety of audio equipment including 3 iPods, mid-to-upper end home audio including Klipsch speakers and an Audio-Technica turntable for my vinyl album collection. So I appreciate, but wouldn't describe myself as an over the top audiophile. What drove me in this direction is probably not that uncommon. I am also an avid road bike rider (40 to 100 miles per week), an avid motorcycle rider (HD Heritage Classic) and a weekly flier (travel for business). On both the bicycle and the motorcycle wind noise is problem for anyone riding 15mph or faster, and frankly none of the retail store ear-buds work well enough...I've tried so many and especially on the bicycle where there is also a lot of physical exertion they keep loosening up and the wind noise is back. Have to keep shoving them in and/or tweaking them in my ear to try to reduce wind noise. It's a pain in the butt and I usually give up. On the motorcycle, hearing protection is just plain required unless you have a touring bike with a big 'ol full fairing. My bike has a police style clear plexi windshield and there is a lot of wind buffeting behind it which is very loud at highway speeds. Fit of normal ear-buds is not as big a problem on the motorcycle, but with the higher speed you get more wind noise, plus the noise of my own bike and especially that of anyone I'm riding next to or just behind. Normal ear-buds are okay, but maybe not the best. For flying...I fly no less than 2,000 miles each week, I've had Bose quiet comfort headphones for more than 10 years...I'm on my 3rd pair. I'd describe these as okay, but no better. 4 big problems for me are that: 1. I typically travel wearing a baseball cap that I can pull down very low to block light if I want to try to sleep and the earphone cups don't seal well in this case so do I deal with the bright light, or do I deal with the sound leak. 2. If I really want to sleep I can't turn my head either way due to the cups jamming into the seat and breaking the seal with my ear (and just being uncomfortable in this situation). 3. Because they use a battery and have an on-off switch they have to stay off during taxi and take-off, and the same on descent. 4. They have to go in my computer bag, and space is at a real premium. With my 3rd pair now falling apart...the ear cushions are disintegrating and the sewn seam for the cushions has failed with the foam interior now falling out...I decided to revisit what to do going forward. After using the UM2's for about a month now including many, many miles on the bike, the motorcycle and flying, I just couldn't be happier which is the reason I'm bothering to write this review. The noise reduction is better than the Bose QC's (I'm using the long foamies). And the most significant thing about this for me is that I can now get the full audio experience at much lower sound levels because I'm not trying to override the wind noise. On the bicycle, I don't hear any wind noise at all, on jet airplanes it's there ever so slightly, but noticeably less than the Bose headphones. On the motorcycle, after reading reviews here I was worried about not being able to hear traffic around me, but really, it hasn't been a problem. I can hear everything I need to hear including, most importantly, cars coming up on from behind on either side at any speed. However the amount of wind noise has been dramatically reduced to the point where I can listen to music on my big bad Harley at very low levels and still get the full experience. Audio quality is very, very good, and other reviewers have done a great job of describing that, so I won't bother to say the same thing again...just agree with them. Full range audio without excessive highs or lows and as others have said I'm hearing things I didn't know were there before. One caveat - these evidently have low impedance and are not matched well for the audio system on airplanes, so do not put these in your ears and then plug them into the jack...you won't be able to get them out of your ears fast enough. Turn the audio on the plane all the way down...one bar of audio will be enough. The UM2's ship with a small extension cable that has a dial on it, and I'm assuming this is used for this exact situation...to scrub off some of the audio level...but I haven't used it yet. Someone else here probably knows about this. Some reviewers have commented on slight problems getting these in their ears. I can see what they are talking about, but it hasn't been a problem for me. If it helps, I learned a tip a long time ago about putting foam ear plugs in for riding motorcycles. Reach around the back of your head with the opposite hand and tug on your ear (pull back slightly) as you are inserting the foamies...it somehow opens up, or straightens your ear canal and makes insertion smooth and easy and you can get them in all the way and they will stay put. I love the behind the ear design which was a primary consideration for me, and I sometimes just wrap them around the back of my ear, but then down the front of my shirt. Riding the bicycle or motorcycle though the cord goes down my backside to an iPod usually in my bike jersey or front pocket of my jeans in the case of the motorcycle. You do not want an ear-bud cable flapping around in front of your face while riding a motorcycle at speed, so going down the back is quite important. Also important for me are all the other in-ear possibilities that ship with the UM2's, which honestly I haven't even tried yet. The small travel case is great for traveling which I do every week. Fits in any pocket which of course was not the case with my Bose headphones. The twisted pair cord resists getting tangled up pretty well when you've coiled them up, so I grab either end and let the other end fall. Also, it seems that many pairs of ear-buds I've owned have failed either at the ear-bud or the jack...cord failure, which makes them go in the trash. So, knowing that these have a replaceable cord is quite a relief when making a $300 investment. I probably would not have purchased these without this feature. Finally, I live in Orlando where this company has its offices, so I was able to drive over and pick them up. And it's also notable that Adriana there was happy to help me split the payment so that I was able to use up a Visa gift card for part of the payment and take the rest from my paypal account. Adriana met me at the front door with my new UM2's. Thank you Adriana. Pros: Better noise reduction that Bose active noise reduction Audio quality is excellent. Great sound at lower levels In ear monitors less clunky that traditional headphones and WAY better than retail store ear-buds Great for travel, flying - can turn your head, sleep. Better for both bike riding and motorcycle riding where normal ear-buds fail. Replaceable cord 2-year warranty I don't leave home without them Cons: Impedance mis-match for airplanes...not a dislike as much an observation or warning. These are very loud on airplanes. Turn the volume all the way down first, put them in your ears second.

    Merchant Response:

    You are welcome, Dave! Thank you for the great review :)

    Rating
    Nickname
    Bryan
    Summary
    Best purchase ever!
    Location
    San Jose
    Posted on
    5/8/2013
    Recommended?
    Yes

    I would recommend these to anyone who is looking find an in-ear earphone/monitor that wants to hear the music as it is supposed to be heard. I have had these for a few weeks now and they are beginning to break in and sound fantastic. I had a pair of Shure earphones prior to these and it a different listening experience. I first tried the UM1, and did not like the fact the bass was not there. I then purchased the UM2RC and could not be happier! Pros: Sound is impeccable Bass, Mids, and Highs are excellent Great for all types of music No distortion It is like you are in concert when listening with these monitors! Cons: The soft case is too small, you might want to purchase the hard case that is available. Cost- Although you get what you pay for Learning to put them in your ear

    Rating
    Nickname
    Patrick
    Summary
    Incredible In Ear
    Location
    NJ
    Posted on
    4/16/2013
    Recommended?
    Yes

    Prior to purchasing my UM2's, I mulled over which headphone I should buy and how much I wanted to spend for many months. I've had quite a bit of experience with various in ear monitors and was searching for a detailed yet fun pair. I ordered my UM2's about a month ago and have used them for over 150 hours. Having used the Shure SE215's daily for 2 years, my first impression of the UM2's was how light and small they were. The housing is a sturdy plastic that manages to fit 2 balanced armature drivers into a smaller shell than my single dynamic driver SE215s! The cable is light and seems very durable, plus it is replaceable should something happen. Comfort wise, these headphones are extremely light and with the new STAR tips from Westone, the fit is extremely comfortable upon hours of wear. Soundwise, these headphones are amazing. The bass is tight and has depth. The SE215s have more bass but is muddied in every single category. The mids coupled with great separation make this headphone a joy to listen to. I can hear every single instrument clearly and layered to distinguish the noise each makes! The UM2s are detailed but not nearly as clear as others such as the Sony XBA-3s, but are still better than most other headphones. Trebles are apparent and not fatiguing in any manner. Some say the soundstage of the UM2s is narrow, but I feel that for two drivers and an iem, the soundstage of the UM2s is excellent. Listening to live music gives me a sense of where the crowd is, where the singer is, and where the instruments are located. One of my main gripes against the UM2s is its low impedance and high sensitivity. This will result in hissing with high impedance sources. The noise is not very noticeable once sound is playing, but has made me look into amps for my portable sources and even new portable sources more suited for high sensitivity headphones. Overall, these headphones are a blast to listen to. I use them to listen to everything! They have become my daily headphone and I have a feeling they will be for a long time. At a price range that is very competitive and a little steep for some, the UM2s are a must have to any collection! Pros: Sturdy build quality with removable cables Attractive casing Great sound quality in every aspect New STAR tips are wonderful 2 Year warranty Cons: Hisses easily A bit revealing of low quality sources

    Rating
    Nickname
    Geoffrey Wright
    Summary
    Have no idea what this is supposed to mean
    Location
    New York City
    Posted on
    4/1/2013
    Recommended?
    Yes

    Better than my old Grado GR8's, which are $20,00 more expensive. They stand up to the wind better Pros: So close to full size headphone Cons: A little fussy to put on

    Rating
    Nickname
    Edwin
    Summary
    5 years of love and abuse. Amazing for vocal, rock and electronic. Dropped in glass of water
    Location
    Adelaide, South Australia
    Posted on
    1/12/2013
    Recommended?
    Yes

    It's been near 5 years of use for my UM2's. INTIMATE SOUNDSTAGE. What hooks you straight away is the intimate soundstage that many reviews talk about; it's brilliant. It seems that the singer/band is right next to you, and it's a great way to feel as if you're at the gig. On a live album I felt as if I was sitting right amongst the crowd, hearing every voice in the background chatter as they waited for the band to start. Time and time again you'll play a song you love and smile. ROCK/BASS/MIDS. For rock I mainly listen to: Muse, Qotsa, ratm, Led Zepp, Purple, Floyd. I love good guitar work and instrumentals; the mids are warm, analogue and punchy. Rock is good. Bass is fine and thick, yet not overpowering. Listen to Massive Attack's 'Angel' and the opening iconic bassline seems to come up from the ground and rumble your brain. The UM2's don't create the most spacious 'airy' soundstage, but Angel and Massive Attacks soundscapes are done brilliant. Vocals again sit very well and sound 'spoken' rather than played. DANCE. I love my electronica/dance so bass is fine, that said if you listen to high bpm bassy stuff for hours your ears will probably get a little tired. Daft Punk, Justice, Lifelike, Yuksek, french house, electronica, Royksopp, progressive house, tech, uplifting. Just like going clubbing only without the ear assaulting bass and dodgy people :) SOUND ISOLATION. The sound isolation is more than you'd need, walking along a busy road you'll only just hear the traffic, and a couple of times I've nearly been hit by a car behind me as I simply can't hear it. WATER... One night before sleeping I accidentally dropped my UM2's in my glass of water unknowingly, they were submerged overnight. To my complete surprise and great relief they worked perfectly. (obviously do not try this at home ;) and they're certainly not marketed as waterproof, but it's a testament to their excellent build) Main negative would be that my cable broke where it meets the earphone itself. Simply pay another $20 and get the UM2 RC so you can just change calbes. Simple. COMPARED TO OTHERS. I've compared these quickly to a pair of $500 Shure SE535s, straight into iPod and there was no clear winner. Obviously an amp will better show off the Shure's. But it goes to show how the UM2 is a perfect everyday earphone plugged straight into ipod/mp3 player. I use mine all day, everyday, hour upon hour, sitting, walking and it's good to know that it sounds as good as a $500 pair. Play good WMA/ lossless even 320kbps files and you're ears will love you. AUDIOPHILES. I'm not an audiophile, I don't rip every track at lossless 1000kbps or higher, I don't sneer at mp3 files, I don't think that all music will sound terrible if it's not played through a vintage valve amp. Yes there are better sounding earphones out there. But the UM2 sound great all the time, on the run, plugged into any old mp3 player or laptop. NO DOUBTS ON VALUE. $300 is a lot of money, but scour the web and you'll find many users commenting that the UM2 in some areas bests it more expensive UM3x and W4 brethren. If you're the type of listener who wants to be 'at the gig' and hear music as if the singer and band are playing right into your ears, UM2's will do it so well. I have a pair of $400 Audioengine A5 speakers. There isn't a clear winner here, the speakers are more spacious and produce a lovely sound that comes all around you. The UM2's are more direct, they remove that 'barrier' between you and the sound and the sound seems come from inside your head rather than 2 tiny pieces of plastic in your ears. Seriously, listen to your favourite songs and you'll smile, you'll hear bits you never thought were there, the bits you do hear will sound better. They just make you happy when listening. Close your eyes and its just you and the band. Know well with the UM2's that you'll have a sound in your head that keeps up with $400-500 products. It's been 5 years of LOVE. If mine broke I'd cry. Then I'd buy another pair. Pros: -intimate soundstage -vocals nearly sound as if spoken into your ear -tough build -survived overnight dropped in glass of water (lucky!) Cons: -cable broke so MUST get the removable cable version -sound could be a little more transparent and open -treble doesn't 'sparkle' but that's because of the chunky mids -more expensive models with a headphone amp will probably sound better

    Rating
    Nickname
    David
    Summary
    Heaven
    Location
    Monterey, California
    Posted on
    9/27/2012
    Recommended?
    Yes

    I got these back in '05 and it was love at first sound. I "misplaced" them a couple of years ago. I searched for days, but couldn't find them. I assumed that I had lost them on a flight somewhere, gave up, and bought a pair of Shure SE 215's. The Shures sounded OK, but nowhere near the soundstage or clarity of the UM2's. (Plus, I'm a runner, and I would often intermittently lose a channel due to the removable cables.) Anyway, I found my UM2's tonight, and I'm a very happy man. And as for my experience with Earphone Solutions, I am a customer for life. Personalized, professional, prompt. Props to Flavio. Pros: Distinct soundstage Relatively flat response Comfort Reliability Cons:

    Merchant Response:

    Thanks, David! :)

    Rating
    Nickname
    lIU
    Summary
    This earphone is worth
    Location
    Singapore, Singapore
    Posted on
    7/9/2012
    Recommended?
    Yes

    I used to own a T-jays three earphone and after one year use then decide to get this um2.. I m a oversea buyer,so 1st i like to say is the transport are really fast by Fedx i received the item in 4days. when i 1st tried this earphone,the sound is just clear and warm.bass are strong and not mess at all. I recently crazy about Dubstep and um2 is just bringing this style in a perfect way! Pros: super clear sound. Cons: I found its not that good for listening rock.

    Rating
    Nickname
    Jialiang
    Summary
    The best of the Range
    Location
    Singapore, Singapore
    Posted on
    7/8/2012
    Recommended?
    Yes

    Epic sound and definitely worth the money especially with earphone solutions! Pros: Sound Cons: Cable gets a lil messy sometimes

    Rating
    Nickname
    Doug
    Summary
    Westone UM2 Earphones
    Location
    NJ
    Posted on
    7/3/2012
    Recommended?
    Yes

    Sound as good as promised Pros: comfortable, fits flush in ear Cons:

    Rating
    Nickname
    Ron Berry
    Summary
    Great earphones
    Location
    Greenwood,In
    Posted on
    6/21/2012
    Recommended?
    Yes

    First time I could put a complete drum mix in my ear. These baby's are the best I have used so far. Pros: High end earphones for the money. Cons: The cable around the ear could use improvement. Like a wire to shape cable around the ear.

    Rating
    Nickname
    Jeffrey
    Summary
    Westone UM2's Are Great for Critical Listening & Travel
    Location
    Painted Post, NY
    Posted on
    5/11/2012
    Recommended?
    Yes

    I spend a lot of time travelling in planes and desired a way to listen to music and movies while blocking the noise of the aircraft. So a couple off years ago, I purchased the UM1's as I was willing to risk $110 to not knowing if I would like them or not. I appreciated the fact that both were (are) 'made in the USA' and that they were comfortable, rugged, sounded pretty good and allowed me to wear them throughout a whole 14 hour flight. Well, they were worth it! But I really wanted the UM2s as they had wider frequency response inlcuding another octave of bass response (20Hz vs 40Hz) and listeners claims of amazing clarity and "hearing instruments that weren't there previously". As I am involved with professional audio, accuracy of reproduction is very important to me. If my ears are 'out of calibration' - then my audio 'product' will not be correct. Now I am not an audiologist, but the UM2's seem fairly accurate to me. The bass response is smooth and deep; the mids & highs are right where they need to be. Though the size is a slight bit larger than the UM1's, I can still wear them very comfortably, even while sleeping on my side! Watching in-flight movies with them is infinitely better than with the airline headphones. Since these earphones are so sensitive, make sure to use an attenuator or in-line volume control to reduce the volume of the movie/music as the PA announcements override volume settings and with knock you out of your seat! Not having the bulk of noise-cancelling headphones and spare batteries is a definite plus too and, from what I have gathered, these actually reduce the noise much more that the active headphones. There is nothing to lose with the UM2s!! Pros: High Quality Sound Deep, smooth Bass (down to 20 Hz per spec.) Smooth response across the entire audio range The Comply Canal Tips - can wear them for hours! Flush FIt Flexible, rugged cable Right Angle Plug Well worth the $$ Cons: The Comply Canal TIps are not available in single-size packages - I only need the larger ones. Of course, price isn't great but 'one gets what one pays for'

    Rating
    Nickname
    Mark
    Summary
    Amazing
    Location
    Mississauga, Ontario
    Posted on
    5/1/2012
    Recommended?
    Yes

    After trying many iems from Shure and Monster, these are the best I've found! The sound is different than the Shure 535, not a clinical with more bass. Unlike the Shure's these do not rub against my glasses when worn over the ears, also the slide at the Y of the cord stays where I put it. In short these are the quietest I've ever worn. No cable noise and best of all i can use the Black Shure Foam "Olives" so i get the durability and isolation combined with comfort. Pros: Comfort and great sound Cons: Nothing

    Rating
    Nickname
    Fábio
    Summary
    Westone UM2 RC
    Location
    Brasil
    Posted on
    4/24/2012
    Recommended?
    Yes

    Great sound! This IEM (in ear monitor) is comfortable and its sound is very defined. I hear details that I can't hear with other in ears. To improve the performance of UM2 RC can make the silicone or acrylic mold in a specialized. Thanks. Pros: great sound; confortable; definition. Cons: doesn't include the cleaning kit

    Rating
    Nickname
    matt
    Summary
    best sound from earphones
    Location
    socal
    Posted on
    3/22/2012
    Recommended?
    Yes

    this is my 4 th pair of earphones [ 2 pair of shure , bose, ] this one is head and shoulders above the others , they should be 3 times the cost but you get what you pay for, great sound and comfort, the traveling case could be a little better but it is no big deal Pros: great sound comfort many plug options Cons: cord could be longer

    Rating
    Nickname
    Patrick
    Summary
    Great product...but
    Location
    Florida
    Posted on
    3/7/2012
    Recommended?
    No

    I bought the UM2's hoping they would live up to the praise. They offer wonderful sound quality, but when they stopped working in one bud the sound quality was meaningless. The Westones were purchased in July 2011 and are now useless. The company referral for warranty repair is direct contact with Westone. They want the purchase registration card info, which I do not have nor did I receive. I have my cc transaction reference and my order number. I cannot reach anyone at Earphone Solutions. 407 telephone number left messages no return. Sent emails no return... Not a happy customer or a good experience for 300 dollar phones. Pros: Sound Quality Comfort Cons: Poor Quality Customer service?

    Merchant Response:

    Dear Patrick, We apologize for the inconvenience. When you purchase from us we guarantee your warranty will be honored. The earphones ship with a CD and there you can register your earphones with Westone to get the extra 1 year. Did you email us? We did experience problems with the phone system and we are very sort for that. Please send us an email to info at fmasolutions . com and we will take care of your free replacement right away. Thank you, Flavio

    Rating
    Nickname
    Luke
    Summary
    Great sound great build
    Location
    Livermore, CA
    Posted on
    1/21/2012
    Recommended?
    Yes

    Lots of reviewers have already commented on the sound quality. I'll just mention that I had previously had Shure e4c earphones previously. These add the accuracy of the highs and midrange of the e4cs with a tight bass response. The Shures felt more solid but the cables kept cracking. I had previously purchased some Westone 1s and was impressed with the quality and lack of tangles of their cables. I have confidence that the UM2s will be as durable. I chose the fixed cable model because they seemed more comfortable and I am not worried about their durability. Pros: Great sound quality. Many earphones are artificially over based... These are not - they are very accurate and balanced. The treble are accurate and there is no muddiness throughout the range. Cons: These are only a little larger than the Westone 1s but the shape is less sculpted. This leads to a little discomfort. I may sand down a couple of edges. Also, even with the triple flanges, I feel like the shape of the earphone body prevents me from pushing the earphones far enough into my ear.

    Rating
    Nickname
    K-Dub
    Summary
    Westone UM2 with Replaceable Cables
    Location
    Vancouver, BC, Canada
    Posted on
    1/15/2012
    Recommended?
    Yes

    I've had these headphones as an IEM replacement for the UE SuperFi 5 Pro that broke on me a couple years ago. Pretty good sound but its been awhile since I had a set of IEM. They seem to have a very sturdy build. It was nice to have Comply Foam Tips included in the package as well as the free amp. That and the fact that Earphone Solutions really made this purchase decision an easy one. Pros: Amp Fit Replaceable Sturdy Build Cons: Amp died after 2 months....replaced on warranty though.

    Rating
    Nickname
    Travis
    Summary
    Fun Earphones
    Location
    Washington, D.C.
    Posted on
    12/29/2011
    Recommended?
    Yes

    I've had these headphones for a few months now, and figured this was a long enough amount of time since the purchase to create this quick review. I can't necessarily say I've owned very many high-end IEMs, my previous set was the Jays Q-Jays. The Q-Jays were also dual balanced drivers, and were accurate in representing the wide range of music I listen to. That said, they were also a bit lacking when it came to bass, and after having them for a couple of years their wires failed and I figured it was time for an upgrade. When I first took the UM2s out of the box and used them, a large grin grew across my face. They were everything the Q-Jays were, and a lot more. I even heard things in songs that the jays left out, the many subtleties of songs that go unnoticed, and was surprised since that was the first thing I said when I initially tried the jays. And they had plenty of bass to boot. A friend of mine had also recently bought a pair of Beats by Dre, and after listening to the two side by side, in my mind there is no comparison. The UMs kept out interference, kept me from turning my music up to ludicrous levels (it's not necessary), and don't overdo any particular area over another (highs, mids, and lows were better in every way). Its also true that the more I listened to them, the better they sounded, and the more immersed I became in songs (thanks in large part to sound isolation). Sometimes I just sit back, close my eyes, and experience. I also get a bit more frustrated when listening to certain stereo systems now, as I listen to the same songs and can pick out what's specifically missing compared to when listening to my UMs. The fact that these have replaceable cables was one of the large reasons why I sought these IEMs, aside from the high quality of westone products, as well as the favorable reviews of the UM series. However, I noticed after a couple of weeks' use that there was a little popping noise in my left earpiece. I'd hear it when I turned my head a certain way, or while jogging, and I figured it had something to do the connection of the replaceable wire and the monitor. I tried adjusting the wire, as well as pushing to make sure the pins were all the way in, and yet the noise still persists after all this time. It's not always there, but it can detract from what I'm listening to if I don't tune it out. It might be just the unit I received, not the same for all of them. Overall, I'm very happy with these headphones; they assist me very well in my hobbies of audio production, the included amp was a welcomed bonus, and they are generally fun IEMs all around. Pros: - Sound isolation, accurate representation, fun - Removable cables with braided design - Great fit inside my ears - Easy to run with (when worn behind the neck) - Easy to clean - Great selection of accessories - Free Amp Cons: - The ear mold around the wire was a bit uncomfortable at first - Though the amp was free, I can't say it significantly enhanced my listening experience - Every now and then there's fatigue if I listen to them too long, but that probably varies with ear size - The popping sounds made when the wire moves a certain way

    Rating
    Nickname
    CG
    Summary
    Never Knew What I Wasn't Hearing
    Location
    Dayton, Ohio
    Posted on
    10/21/2011
    Recommended?
    Yes

    From the moment I put these on, I knew it was money well spent. I enjoy listening to music again, I hear things I've been missing with other ear buds. My wife said that when I first put these on and heard music that a smile spread across my face. I use these mostly at work and wear these for at least 2 hours a day, but probably average around 4 hours a day, with no fatigue or pain. I went from OEM headphones to Bose in-ear to UM2RC. The difference between the OEM headphones to the Bose was only a slight increase in sound quality, the sound was muddy. So I was expecting some better sound but the difference in sound the UM2RC produces is magnitudes better than what I was expecting/hoping. I won't attempt to describe the sound because I lack the knowledge and I'm not an audiophile, but I will say that these have spoiled me and I can't imagine anything sounding much better. I only have 3 minor complaints. One, they're a slight hassle to get out, because I'm in an office, people come and talk and it takes a couple of seconds for me to pull them out, and I have to ask people to repeat what they were saying, but I am getting faster at removing them. Two, when people ask me about them I'm not sure on the pronunciation, is it West-one, or is it Wes-Tone? Three, I wish they had slightly more punch to the bass out of the box, but the bass is tight and doesn't interfere with the other sounds. Pros: crystal clear sound comfort outside noise blocking brings a smile to my face Cons: could have slightly more punch to the bass

    Merchant Response:

    Hi CG, It's pronounced Wes-Tone :) You should get much stronger bass after a while of using them (10-15 days). Thanks for the feedback!

    Rating
    Nickname
    Paul
    Summary
    Great Sound-Questionable Quality
    Location
    Pittsburgh, PA
    Posted on
    9/26/2011
    Recommended?
    No

    I purchased the Westone UM2 in October 2010 based upon reviews on this web site. I use these earphones almost everyday during my workout in the gym. In March 2010 the left channel failed (cable?). I called the toll free number and arranged for a return. I was promptly contacted by Westone who provided guidelines for the return. I clearly stated when and where I purchased the UM2's and was assured that the reapir would be performed under warenty. I promptly mailed the UM2's back to Westone Labs in Colorado Springs. Several months later, not having heard from Westone, I called the lab with my Sales Return Order (RTS) number in hand. I talked to the repair technician and was informed that they had sent two communications informing me that the required cable repalcement would cost me $100 (never received). I then explained when and where I had purchased the UMs and that they were under warranty. The technician said she would check and let me know. To my delight about three days later I received the repaired UMs. Back to the gym and the incredible sound of the UM2's. Unfortunately today (September 2011) I'm back looking for a new set of earphones. The left channel has failed again (twice within a year). At $279 I expected better. I not sure if I'll request a warenty repair or just buy a cheap replacement. IT'S JUST NOT WORTH THE HASSLE. Pros: Great sound quality. Great warenty support. Cons: POOR QUALITY. Two cable failures in less than one year. I'd still recommend the UM2's for sound qulaity/performence but, BUYER BEWARE.

    Merchant Response:

    Paul, we are very sorry for this inconvenience. If you bought them from us, please contact us via phone and we will make sure your exchange gets expedited for you. Thanks for the feedback and sorry again for the hassle.

    Rating
    Nickname
    Jorge Miranda
    Summary
    Great sound, cheap cables
    Location
    Fredericksburg, Va.
    Posted on
    7/23/2011
    Recommended?
    Yes

    I use these for everything I do, I really put them thru the paces (running, cycling, motorcycle riding) and have no issues with the sound quality; however, I'm going on the second set of cable replacements. I wish the cables matched the sound quality. Pros: Good sound quality Good noise cancelling Comfortable ear buds Cons: Price but no biggie Cables are delicate.

    Rating
    Nickname
    Craig
    Summary
    Awesome Product For Bass Guitarist
    Location
    near Charlotte, NC
    Posted on
    5/11/2011
    Recommended?
    Yes

    I am very pleased with the UM2 RC in ear monitors. We have used in ear monitors for most everyone in our rock-styled church band for quite a while, but the bass guitar was one of the last areas because we were concerned that we would need some type of vibration feedback to suppliment the in ear solution (butt-kicker, etc). I am happy to say that we were wrong. All you need for any band location (including bass) is some UM2 RC in ear monitors and you can start using your wedges for boat anchors or whatever because you will not want or need them on stage any longer :-) Pros: Great sound reproduction qaulity Cons: It would be nice if the solid piece that wraps around your ear to hold it in place was about 50% longer.

    Rating
    Nickname
    Jamie
    Summary
    Awesome for drummers
    Location
    Thunder Bay, Ont
    Posted on
    5/9/2011
    Recommended?
    Yes

    Right now i can't afford custom in ears, but these do the trick. I use them for live performances and they just plain work. Once u have the mix you want the clarity is perfect and the bass comes through nice and clear I'd recommend them to any musician playing live. Haven't really used them for personal listening but they might be a little overkill for that. Pros: Good fit, great sound, decent price on here atleast Cons: wish it would come with more earpieces no matter how often you clean your ears they get dirty

    Rating
    Nickname
    Sam
    Summary
    Great sound and they actually fit!
    Location
    St. John's, Canada
    Posted on
    3/23/2011
    Recommended?
    Yes

    As this is my first purchase of a high end earphone I hesitate giving it a five star but everything to date seems to point that way. The earphones give a great sound and actually fit without falling out while running. As noted in a previous review you have to be careful of your surroundings while running outside as these earphones really do block out the noise around you. Earphone Solutions service was exceptional as well. Highly recommend the Westone UM2. Pros: Great sound, convenient case for storage, good selection of ear tips supplied with the purchase. Cons: Not really a dislike about the item but I would like to see some more information related to the ear tips.

    Rating
    Nickname
    MichaelB
    Summary
    Fantastic earphones
    Location
    New York
    Posted on
    3/8/2011
    Recommended?
    Yes

    I love the sound, the detail and the fit of these phones. I use my pair every day. They're a pleasure on the subway, or on a noisy airplane as they block out essentially all background noise. The side benefit of this is that you can enjoy your music at much lower volume as you do not need to drown out the ambient noise. Westone is also a GREAT company. My left driver became distorted after owning these for three years. I was bummed, as I was hoping to use these on an upcoming trip. I sent the into Westone for repair, and explained the circumstances / my request for a rush job to them. Westone fixed my UM2s within one day of delivery and returned them to me within 2 days by over night courier. The after-market service by Westone is by far the best I have seen: they are responsive, fast, pleasant and don't charge excessively. The only downside is the price. The UM1s get you most of the benefit sound wise and comfort-wise, for less than 1/2 the price. The drivers are also cheaper to replace if they become distorted. I would definitely consider those or the (not yet released) T1s in place of the UM2s if you need to stick to a lower budget. Pros: Sound Fit & comfort Detail Customer service Made in America Cons: Price

    Rating
    Nickname
    Music Fan
    Summary
    Nice quality.
    Location
    Washington, DC
    Posted on
    2/8/2011
    Recommended?
    Yes

    Very good sound. I had a pair of Bose before but Westone UM2 definitely sounds better. Although I think part of the reason is that the UM2 has very good sound isolation (Bose did not). Overall, good bang for the buck. Pros: Excellent sound isolation. Good sound quality. Cons: Need more punch to the base.

    Rating
    Nickname
    MP
    Summary
    As good as discussed
    Location
    CT
    Posted on
    1/30/2011
    Recommended?
    Yes

    Really happy with these. I was also skeptical about whether the upgrade from UM1 would be worth the $$. Definitely richer music experience. Comfort is good. Pros: sound quality. comfort Cons: cost

    Rating
    Nickname
    Chris
    Summary
    Fantastic earphones!
    Location
    Seattle
    Posted on
    1/18/2011
    Recommended?
    Yes

    The most balanced sounds from a pair of earphones. Truly amazing sound. Pros: Very warm/balanced tones Cons: 1. The bass could be a bit stronger 2. You must have it snuggly in your ears to appreciate the bass, in particular, and other ranges too.

    Rating
    Nickname
    Lance
    Summary
    Great Earphones!
    Location
    Kaneohe, Hawaii
    Posted on
    1/8/2011
    Recommended?
    Yes

    After much research I settled on the Um2. I'm no audiophile but but the sound on these are amazing! I originally bought a Klipsch s4 for my wife based on the reviews I found and at $70 the sound was pretty good so good that I wanted to get a set myself, but decided to do more research. After several days of research I limited my choices to 3 possibilities (um2, jays q-jay and Shure se420). After going back and forth based on the reviews and the 15 percent discount new years special on Earphonesolution I took the plunge. I would have never seen myself paying over $200 for a pair of earphones but the reviews and feedback I saw on these peaked my curiosity and wanted to give it a try. These things buried the S4s I bought for my wife and I liked them so much I now want to know how the Um3x compares, could it be that much better? Anyway now I feel guilty that I have this great headset and my wife has the S4. I'm thinking now that I should give the set to my wife and cooincidently I have an excuse to get the um3x! Pros: Great sound Comfortable Great seal Cons: Makes you want to try the um3x

    Rating
    Nickname
    Mike
    Summary
    Great headphones for rock music
    Location
    New Jersey
    Posted on
    12/29/2010
    Recommended?
    Yes

    Excellent headphones. I had previously only used Shure headphones which were excellent but lacking in bass. These provide similar midrange detail but with much more punch. The treble is not quite s bright as the Shures but this can be adjusted with the EQ settings on the ipod if you prefer that type of sound. I find that too much brightness causes listener fatigue so I actually prefer a little less treble. They are also very comfortable and easy to use. Pros: Excellent bass response, warm clean sound, comfortable. Cons: Not quite as much high end definition as other headphones at this price level.

    Rating
    Nickname
    Jack Reaster
    Summary
    These IEMs are great!
    Location
    Springfield, Ohio
    Posted on
    12/28/2010
    Recommended?
    Yes

    I started out with these years ago as my first IEMs and fell in love immediately. After a couple years usage I finally made the jump and bought the custom ES3x model for my music hobby. Now I have these as my backup pair that I can just place my old custom mold on. You can't beat these UM2s for all around usage wether it's the stage or just listening to your player. Don't fool around with cheap store bought brands. You will eventually move up to the best. Remember "The sting of poor quality will last long after the joy of the low price is gone" . Buy these first! Pros: Versitle can be used for any application. The stage or music listening. Cons: You pretty much have to buy the fit kit to get the best seal for your own ears. The seal is EVERYTHING..... unless you have a custom mold.

    Merchant Response:

    Yes, The seal is EVERYTHING... Thank you!

    Rating
    Nickname
    garm
    Summary
    super comfortable and good sound!
    Location
    Canoga Park, CA
    Posted on
    12/9/2010
    Recommended?
    Yes

    I have trouble keeping earbuds in, they always fall out. These fit perfectly, stay in even when jogging, and never cause the aching or pain other earphones have caused me. I couldn't tell I had them on after a few minutes. So, a perfect 10 on comfort! The sound is really good, but is it $279 good? I have to give a small ding for the price on these. I was expecting headphone-like quality for that kind of money, and got really good earphone quality instead. The bass is decent but not outstanding, the mids and highs are very good. I know the product description says they get better with use after a couple of weeks, and I admit I haven't used them that much yet. Maybe the sound really will improve with use. So if you have the money, they are great earphones, but you might also find a $100 set that works ok for you. Pros: comfort and fitment Cons: price

    Rating
    Nickname
    Edward
    Summary
    Great Sound!!
    Location
    East Tennessee
    Posted on
    12/1/2010
    Recommended?
    Yes

    I have been using fidelity ear monitors and have trouble with the seal breaking while singing. These are sooo comfortable and sound great. Pros: light weight nice seal great sound with nice bass replaceable ear pads Cons: Would be nice if the wire coming our of the bud were a little more rigid so I could "form" the wire behind my ear

    Merchant Response:

    Thanks for the review. The version that comes with removable cables does have a "memory wire" which you can "form" behind the ears. Check it out: http://www.earphonesolutions.com/um2-with-replaceable-cables.html

    Rating
    Nickname
    Brad
    Summary
    Westone UM2 - Disappointing
    Location
    Richland, Washington
    Posted on
    11/8/2010
    Recommended?
    No

    I bought these late summer based on reviews on this website. Earphone Solutions was extremely helpful and provided superb service delivering my earphones. I have used these on business travel and the gym. As the other review states, these have amazing clarity and definition - WHEN THEY WORK! I purchased these because having replaceable cables eliminates the usual issues with overused cables breaking. But that said, the connectors are very cheap. They wiggle out very easily. For the money I paid I am very disappointed as I should have waited for the Shure 425 or paid the extra money for the Westone 3s. Beware! Pros: Sound quality Earphone comfort Quality earphone build (except for the cabling) Cons: Cables Cables Cables...

    Merchant Response:

    Brad, we are very sorry for the inconvenience. Please call me so we can get you a new one right away. 321-939-0228 Ext.222 Flavio. If you prefer we can also exchange another model.

    Rating
    Nickname
    Tom
    Summary
    Westone UM2 with Replaceable Cables
    Location
    Southfield, Michigan
    Posted on
    10/22/2010
    Recommended?
    No

    I started using my new UM2s on Monday, October 18. I have used them everyday at the gym for one and a half to two hours per day. The sound is awesome, better than the Shure EC5s that I also own. I have had an ongoing problem with my UM2s though that is really annoying. The sound goes in and out, particularly in the left ear. At times I have no at all sound coming out of the left ear bud, other times it comes and goes intermittently. The problem appears to be with the removable cables because if I jiggle the cable connection to the ear bud when I'm having problems the sound comes on, i.e., the problem goes away. I have never removed the cables from the ear buds, they were already inserted when I opened the box. Whenever I have a sound problem, I put pressure on the connection between the ear bud and the cables to tighten it. That usually solves the problem temporarily. I always ensure that the cables are securely connected to the ear buds before I put them on. So far the UM2s play fabulously initially, but after an hour or so of cardio, the sound begins to comes and go. I am resisting sending my UM2s to Westone for warranty repair, but if my listening experience next week is the same as this week, I will reluctantly do so. Pros: The sound. When it works, it is truly awesome!!!! Cons: Sound is problematic, at times fades in and out. I suspect the removable cable is the culprit.

    Merchant Response:

    Dear Tom, We are very sorry for the inconvenience. Please contact us for instructions on having your UM2 replaced under warranty. Thank you!

    Rating
    Nickname
    Jive
    Summary
    Fantastic sound but room for improvement on built quality...
    Location
    Singapore
    Posted on
    10/10/2010
    Recommended?
    Yes

    First and foremost i'd like to say that i'm no audiophile so i can't review or describe the audio qualities like many of the other reviews here. I use my UM2 purely for my iPhone and iPad which i've converted all my music to apple lossless format from CDs or FLACs. I started off using apple's proprietary earphones moving on to, B&O A8 then to Ultimate Ears Super.Fi 5vi and now UM2. Needless to say music just sounds better as i upgrade my earphones and nothing beats the UM2 i have now. I actually tried on my friend's West3 and still like my UM2 better, although my UM2 didn't sound as crisp as the West3, i felt the music projected from my UM2 was warmer and had the right punch in terms of bass for my liking. Sound wise i can't say much because they are really good and many other reviews here do more justice with their thorough description. My only qualm is their built quality which i feel is their achille's heel. When i unpacked the box i was happy with what i saw, the packaging made me feel like i was indeed paying good money for a premium product. During unboxing i came across not one but two quality control slips with date and initials. It felt good knowing that someone inspected my earphones before i got them since i wasn't able to do so for internet procurements - plus this delivery's for Singapore so if i had to ship back due to quality it would be costly. Then the first shock came.. when i saw the black pouch that's meant to hold the earphones. It didn't look or feel like it belongs in there, it looked cheap and poorly built. Opening the zipper, a big, slanted, poorly sew on white tag reads "Made in China", it was an eyesore 'cos the tag was just sticking out. Now before i go on i'd like to say i have no problem with things being made in China for 2 reasons, first, everything's made in China these days so i'm fine with that, second, i work in China (manufacturing) so i know what China is capable of producing. However this pouch really feels cheap, i know i bought the earphones for the earphones, not the pouch but it's a package... My B&O A8 had a beautiful bonded leather pouch and my U.E had a neat little plastic case that i'm pretty sure is from china but it looks proper. I've seen my friend's U.E with a aluminium casing that though bulky looks sharp and premium. Note that all the earphones i mentioned above are much cheaper than the UM2. Since the pouch was definitely outsourced i wasn't going to generalise the built quality of Westone as yet, but moving on the the earphones i was equally disappointed... I've attached 3 pictures along with this review, you will notice that the plastics looks very rough in some areas. Starting form the head-jack, there were protruding black plastics. I understand the production and i know that these marks can be inevitable from the moulding process but this is really too much for a product at this level. There is something wrong with the Mould that they are using in production and i'm certain this is not an isolated incident since many other head-jacks would be from the same mould. The poor plastic moulding can be seen in all parts of the earphone as my pictures illustrates. Moving on to the earpieces i am further disturbed, from afar they look good but upon closer scrutiny you can feel how cheap the plastic is and since my UM2's are in clear plastic the poor workmanship is amplified. I think they used some kind of glue to put the 2 parts of the earpiece together and you can see it on some areas where its very glossy; Just think lacquer or lady's clear nail polish, it's glossy if you paint over wood or fingernails. When i ran my fingers over the joints of the earpiece i can feel some jagged and pointy areas. I know the problems on the plastic is inevitable but they can definitely be improved on for sure. Just have a look at SWATCH watches in clear plastics, plastic containers, plastic clothes hanger, tv remote controls, iphone 3G or any other handphone...the list goes on...even the mouse that i'm using right now...the original iphone ear piece is also a good example, it's probably made in China or Korea and it's a cheap product but they look good and they're built well. One of Westones' marketing is that it is Made in USA, that's suppose to mean that its better than the ones made in China, but sadly the built quality can't live up to the hype of being Made in USA... It all boils down to attention to details, and since Westone has done such a fantastic job on the detailing the sound quality they can surely do more for the built. I understand this review is crap when i hardly talk about the audio aspect of the earphone but i'm writing this not because i am complaining or want to start a hate site for Westone, i'm writing this because i really LIKE my UM2 and i hope Westone can do something to make me LOVE them.. Bottom line.... Will i ship back and ask for a refund? NO!! Will i buy another if this one breaks? YES!! Will i recommend this to my friends? YES!! Is this earpiece worth the money......? YES!! The sound is that good that it makes up for the lack of attention to built quality and accessory. Now all Westone has to do is make the earphones without these defects, and they'll be a 5 star product. Pros: - Sounds pretty dam good!!! - Light and Comfortable Cons: - Lack of attention to built quality - Horribly cheap pouch

    Merchant Response:

    Thanks for the review! Keep in mind that a real good build quality translates in how long these will last without fail. My UM2s are 6 years old and still kicking. Perhaps that's where we can proudly say it's Made in USA ;) But we appreciate the feedback on the plastic seams. It's just the nature of a hand made product right here in the US in limited quantities. And as you pointed out, the magic is the sound it produces. Thanks again for the great feedback!

    Rating
    Nickname
    Dom
    Summary
    Great sound but brittle....
    Location
    Italy
    Posted on
    9/18/2010
    Recommended?
    No

    I can't stress how happy I was with the sound and performance of the headphones. Incredible bass. After using Shure headphones for almost five years I finally decided to change brands after having my Shure's replaced under warranty around once a year due to cable wear. Despite only using the um2s at the gym around 5 times a week, I've lost sound from the left ear in under two months. Living abroad and only returning to the states around four times a year, this is particularly frustrating. I hope they turn around replace the headphones quickly otherwise I can promise I will never purchase Westones again. Pros: Performance Sound Bass Cons: Fragility!! Shure ear pieces are more comfortable

    Merchant Response:

    Thanks for your review. The only thing I can think of for them to have failed like this is if sweat got inside the nozzle. Even then, you should be able to let them air dry for 4-5 days and they should start working again. My son left his UM2 inside his pants' pocket and into the washer it went. Week later they were working. Please contact us via email or phone if you need help with your warranty and we will be glad to help you with a speedy, free warranty replacement from Westone. They have have great customer service.

    Rating
    Nickname
    Jordon
    Summary
    In love with music all over again
    Location
    Pennsylvania
    Posted on
    9/14/2010
    Recommended?
    Yes

    I have gone through my share of less than $100 earbuds and headphones. Some alright, some terrible. So I figured I would spend a bit more money and get the best earbuds on the market for under $300. Let me say, I am glad I chose the UM2. Never having experience with Westone before, I am amazed at how clear the highs and mids are, with a great bass to go along with them! The comfort level is above anything else I ever experience. I honestly can not feel them in my ear. The only thing that reminds me I have earbuds in is the wire behind my ear, and that isn't very noticeable... And if I read properly, these earbuds "warmup" in 2 weeks or so...I can't wait till they break in and I get everything out of these! A seriously precisely made listening experience! Pros: Highs/Mids/Lows are amazing! Just an astounding listening experience Most comfy earbuds ever, like nothing there Great cord length Fit in my ears perfectly! 2 Year Warranty (after I ship my 1 year extended warranty) Cons: Universal Case, wish it came with something a bit nicer...

    Merchant Response:

    Thanks for the great review Jordon. I've owned my UM2s for more than 5 years now. They are the most fun sounding earphones I have and the fact that they are still made in USA, for me, is a plus :) They only lose to the Westone 3 in detail on highs, mids and lows. Definitely the best choice under $300

    Rating
    Nickname
    Derek
    Summary
    Westone UM2 pretty good
    Location
    Minneapolis, MN
    Posted on
    6/30/2010
    Recommended?
    Yes

    i bought these after I went through the 4th cord for my UE Super.fi 5 pro's. The connection finally gave out. I like the braided cord design on these Westones. My only gripe is that I think I liked the sound a bit better on the UE's, but I like the ear tips an neutral sound I get out of these. if you are looking for a good earphone for iPod I would recommend maybe not spending this much because I think you could do better for less, but these are good too. Pros: design, fit, neutral sound Cons: sometimes doesn't sound so great with my iPod, price

    Rating
    Nickname
    David
    Summary
    UM2s Sound Awesome
    Location
    San Antonio, Texas
    Posted on
    6/30/2010
    Recommended?
    Yes

    My expectations for these earphones were very high based on all of the reviews I have read and the technical people I have talked to. The sound quality is much better than the single driver Shure Es2s. I will say that it took a few tries and adjustments to get the full sound I have been looking for. I purchased the UM56 custom molds and they work very well. I have to insert fully into the ear to get the best sound quality and isolation. They are very comfortable. I look forward to using these for a long time. I am wondering though, how much sound difference there is with the Custom Molded Dual Drivers vs the Um2. I know they have the same drivers, but still wonder if the sound quality is any better. For now I am happy with my purchase. Pros: Sound quality is excellent. Great sound isolation with the UM56. Very comfortable and light weight. Free 2 year warranty. The removable earpieces provide great sound also. Cons: Do not dislike anything. I did had very high expectations that were not realistic. I am pleased with my purchase.

    Rating
    Nickname
    Mitch F.
    Summary
    Finally found the right tips
    Location
    Heathrow, Florida
    Posted on
    6/19/2010
    Recommended?
    Yes

    This replaces my UM 1 that gave me years of faithful service. I kept fiddling with the Comply tips (medium and "cut shorter" longs), triple flange (also cut shorter) and the Shure yellow foam. None gave the right level of comfort and bass seal. Finally, I gave the Shure PA758's a shot. Yes! Perfect seal and reasonable comfort for my canals (a little bit of pressure due to the tight seal). Remember..... better seal = better bass. And the headphones are definitely a step up from the UM 1's. Pros: Cons:

    Rating
    Nickname
    Lance Delo
    Summary
    These just keep getting better...
    Location
    Pacific Northwest
    Posted on
    6/9/2010
    Recommended?
    Yes

    I reviewed these back in 2006 (I believe it was), and am still using (and loving, and praising, and never regretting for so much as a nanosecond having bought) these. They are awesome! And the more I use them and the longer I own them, the more I realize just how good they really are!!! 2006 until now, through a gazillion other pairs I've bought both before and after these, on and on. I do take good care of them, and the zippered soft/hard case has been helpful in keeping them protected whilst in luggage/bags/pockets/glove boxes/etc ad nauseum, but still... How many earbuds last anywhere near that long??? If nothing else, I'd have expected some sort of cord or plug failure long ago, and with virtually every other pair/brand/model, that's exactly what's happened. But not with these. Outstanding. Simply an outstanding, awesome product! Pros: Everything. Absolutely everything. Cons: Nothing, nada, zippo, zilch!

    Rating
    Nickname
    Ryan
    Summary
    Great bass and comfort
    Location
    Las Vegas
    Posted on
    5/13/2010
    Recommended?
    Yes

    I tried several of the Sure in-ear-earphones at the $100 and $200 price points and they were pretty good but none had the bass range I enjoy. The UM2's are very warm and I finally hear the bass... I was looking for a pair of earphones for running and on planes, since this is where I spend most of my time listening. They are very light and comfortable... While running you still get the slight thump, thump sound caused by feet hitting the ground and the pressure of the earphone on your ear canal, but I don't think any earphone that blocks outside noise is going to avoid that... At $300 they are pricey, but I haven't found anything at $200 that comes close to the base range I enjoy. Pros: Cons:

    Rating
    Nickname
    Ron
    Summary
    great sound !
    Location
    Beech Grove , Indiana
    Posted on
    5/12/2010
    Recommended?
    Yes

    I had UE 5 Pros and they sounded really good but were to say the least uncomfortable to wear . The UM2's are not only very comfortable but sound fantastic, great bass, without the shrill highs of the Pros. Thank-you ,Westone. Pros: Great Bass , could wear them all day , very comfortable . Cons: A little pricey .

    Rating
    Nickname
    Dominic
    Summary
    Incredible.
    Location
    Witney, oxfordshire
    Posted on
    4/21/2010
    Recommended?
    Yes

    Having left my UM1's in my work trousers and having my mum wash them. I needed a new set of earphones. Having some spare cash I decided to upgrade to these instead of replacing them. First, I want to commend Earphone solutions for their excellent service! I wasn't sure to go for these or another set so I dropped them a e-mail, expecting a e-mail a couple of days later but infact they responded within hours telling me the difference between the two in language I can understand, i placed my order and they were shipped a couple of hours later! I was really impressed! Now for the headphones. They arrived sealed in plastic like promised, they come with a nice carry case which really comes in handy, two sets of 2 sizes of foam eartips so you should be able to get a nice fit. The wire makes it easy to untangle unlike other sets was really impressed at the appearance. Now for the important part, The sound! I whacked em straight in my iPhone and put on some Chase & Status and my jaw literally dropped. They sound incredible, a big step up from the um1's tried them on other genres of music and I really can't fault em. They cancel out all noise either. You can clap your hands as loud as you can and can't hear it, My dogs started barking whilst I was on my laptop and I didn't notice until the track changed. I'm really pleased with my purchase. I took them to work and they though i was mad paying so much money for them! It's a shame you can't let other people listen to them due to hygiene. People just don't know what they're missing. Now for some cons. If you're ordering from outside from the US this is really important. Although you could get free shipping it's not insured so i paid $30 for the 4-8 days shipping to be on the safe side. Sadly they arrived at Parcelforce UK nearly 2 weeks later so I was a bit disappointed. Plus I had to pay 28 GBP for import tax and customs fees. So if you think about it. You're really paying an extra $50 for these to get them to you. Something to think about if you're ordering from outside the US Overall though, really satisfied with the product and the great service I received from ES. Will be back if I ever need anything else! Pros: Great sound. Look great. Cancel out all noise. Cons: That you can't let people hear how great they are!

    Rating
    Nickname
    Ned
    Summary
    Where have these been all my life !!
    Location
    Pittsburg, CA
    Posted on
    4/13/2010
    Recommended?
    Yes

    I have been looking at and trying everything from earbuds to full blown headphones. Everything always had a bit missing. I use it for live application, playing bass in contemporary church praise and worship band. The earPLUGS always ear my ear when trying different brands. Plus, after a short period of time, the would loosen up in my earand the bottom end sound would be lost (not good for a bass player !! LOL). The only good sounding headphones got to heavy on my head after a while. Then came I heard about Westone. I read and read and read up on the UM2 and decided to give 'em a try. I have been happy ever since. They are so comfortable, don't loosen up, and sound great while blocking out our already too loud stage volume. I am so happy with them...and they are worth the price !! I find myself checking my ears periodically, thinking they must have fallen out because they are so comfortable.. At this time I don't even see the need for going to custom ear molding for them. Pros: Comfortable Great sound Cons:

    Rating
    Nickname
    Eirik
    Summary
    Goose-bump-inducing
    Location
    Leamington Spa, UK
    Posted on
    2/16/2010
    Recommended?
    Yes

    Having owned and loved my old pair of Shure E4 I went for this when the old ones got destroyed by my own carelessness. They do not disappoint . The sound is deep and immense, initially I thought a little bass heavy, but that sentiment faded quickly. Still for all the genres I have tested it at so far, classical music still sounds a little dull to my ears after E4. It needs a little action, perhaps some heavy rock, avant-garde, psychedelic trance, stuff like that. It could also be that I just need to get some higher quality recordings for classical. At any rate, the sound is a fantastic experience. I now sit regularly on the bus with goosebumps, something I have not done much since the early days of my E4's. I hope it lasts. : ) These things will blow your ears out if you are not careful. My ipod can't run them at much more than 50% without the sound becoming too much - think this is a consequence of the strong bass - this is certainly loud enough on all the other parts of the spectrum as well though. Pros: -Fantastic sound. -Included grey foam sleeves are good. Less garish than the yellow shure foam sleeves, and they fit just as well. They even seem to expand slightly quicker as well. -They look really cool in your ears. Cons: -Cable seems a little flimsy and delicate. -Expensive

    Rating
    Nickname
    Gilles
    Summary
    Must have!!
    Location
    Edmonton,Alberta, Canada
    Posted on
    2/10/2010
    Recommended?
    Yes

    I am an average listner, mostly Jazz, some Rock and Classical. I have owned at least 6 different types of earphones from cheap to $200+ and these are hands down the best I have ever owned. I have been using them for about 3 weeks now and it is like I am listning to a whole new collection of songs. I hear sounds I never heard before. I listen to alot of live Jazz recordings and unless I was playing them on my home audio system, I was only hearing half of what was recorded. Even in the noisy environment of a small turbo prop airplain, I hear people coughing in the audience on some live recordings. If you are particular about your music, you need to get these earphones. They handle highs very acurately and the lows send shivers up your spine with very very little distortion if any. Pros: Very comfortable even for long periods of time. Superior sound. They stay in your ear even if you tug on the cord. Cons: None so far!

    Rating
    Nickname
    Tibor
    Summary
    It can't get any better
    Location
    England
    Posted on
    1/16/2010
    Recommended?
    Yes

    I had Westone UM2 earphones for the past four years and just recently broke down. So without hesitation I ordered the next pair because once you have listened through these the music comes alive with such a clarity that is mind blowing. The only thing is the price, if you can afford it. With these earphones you can listen to music for eight hours a day as i do and cant get tired of it because it is so comfortable. Why did it take me all those years to find it? All i hope that everybody will have a chance to try them and be amazed. Pros: quality gear, easy wear Cons: price

    Rating
    Nickname
    Reggie
    Summary
    Money well spent
    Location
    Reserve Mines, NS
    Posted on
    1/13/2010
    Recommended?
    Yes

    I read all the reviews for these headphones but I was nervous about spending this kind of money. After using them for the past month with an ipod touch, cowon D2 and an Archos 605. I found an amazing difference and now listen to music much more than I ever did. It was money well spent. Everytime I listen to music I am amazed that I keep hearing new instruments. Pros: Excellent fit and sound blockage. Base is excellent along with mids and highs. Cons: none

    Rating
    Nickname
    Philip
    Summary
    What I wanted, I got!!
    Location
    Elsloo, Limburg
    Posted on
    12/23/2009
    Recommended?
    Yes

    I searched many hours for in ear headphones which have a good sound and most of all suit my ears, without paying for a tailermade set. The UM2 fulfills all my desires. Living in The Netherlands / Holland I surfed a lot on the Internet and finally I came in contact with the side of Westone. The delivery was perfect and fast. Only the customs in my country took the time to let the set pass. Probably the would like to test them by theirselves and would like to share their positive feeling with their family. Pros: - Price - Looks - Suits very good - Black is nice Cons: - For this price you have to be onest. there is nothing negative on this set.

    Rating
    Nickname
    James Felix Black
    Summary
    Excellent replacement for Shure SE530
    Location
    SF, CA
    Posted on
    12/15/2009
    Recommended?
    Yes

    I bought the Westones on an internet recommendation, after complaining of the build quality of the Shures. I was pleasantly surprised not merely by the build quality of the Westones (strongly braided leads, heavy-duty collars), but also that they accept the large Shure foam earpieces. Pros: Very good sound quality; outstanding build quality; compatibility with my favorite tips. Cons: Nones, as of yet. A superb set of phones.

    Rating
    Nickname
    Snorre Brundtland Saeveraas
    Summary
    INCREDIBLE!
    Location
    Oslo, Norway
    Posted on
    12/8/2009
    Recommended?
    Yes

    Wow! I've had these for almost two years and I've used them pretty much every day. The sound is very smooth and of high quality. sometimes I borrow others earphones/headsets to compare, and my UM2's are always. The UM2's sit like a glove, they can be worn under a hat or snowboard helmet if you like. The cable is the best I've seen. Just the right length, and it doesn't intertwine like most cables. Also, they've made a minor adjustment to separate the right and left part of the cable a bit more, so even people with a really big necks can wear them with no problems. Another thing that has to be mentioned is the FANTASTIC customer service Westone provides. Sadly enough, my earphone got defect, but I shipped them to Westone, and they sent me a new one FOR FREE all the way to Norway. I'm so impressed! And also, they answer on e-mails really fast. ADD TO CART! Pros: Excellent sound quality. Very comfortable to wear, and sits like a glove. The cable is perfect. Best customerservice experience so far. Cons: none I can think of

    Rating
    Nickname
    Ben
    Summary
    Location
    Perth, WA
    Posted on
    12/1/2009
    Recommended?
    Yes

    I use my earphones for up to 8 hours a day, so comfort is essential. Thankfully the UM2s don't disappoint here. It's easy to forget these are even in. The light and flexible cables loop easily and comfortably over the ear. The earphones sit flush and don't budge - no need to fiddle with them throughout the day to maintain a good seal. Sound is excellent. When listening through the UM2s I can't help but feel like I'm hearing the music as it was intended to be heard. Bass response packs enough punch to satisfy most without getting boomy or taking anything away from the rest of the mix. Definition is impressive to say the least. You can hear every nuance; fingers sliding over strings, a sharp intake of breath, etc. Superb comfort, sound and quality. This is without-a-doubt the best $300 USD I've spent! Pros: Sound Comfort Quality Cons: None yet!

    Rating
    Nickname
    Tom
    Summary
    Lost . . .
    Location
    Chicago, IL
    Posted on
    11/28/2009
    Recommended?
    Yes

    I take overseas trips often. I love my UM2's for the clean music and sound isolation during the trips. Returning from one trip I messed up and left my UM2's in the seat pocket and never got them back. Too spoiled to cope without, I put up the money for a second pair. Thats how I learned (again) about the break in period. I was really disappointed when I first tried my second pair as the sound was not as good. Muddled is what I'd say. I then realized the "break in" bit and worked em hard for several days and they just got better and better. Back in business. Well worth the price - twice. Pros: Sound quality- Ambient sound isolation Cons: Break in period. Easy to lose - for dummys

    Rating
    Nickname
    Jeff Trenner
    Summary
    Great
    Location
    New York
    Posted on
    11/17/2009
    Recommended?
    Yes

    It's taken me a while to realize just how good these earphones are and they really are terrific. With digital music these days, some of what I listen to is simply muddy and it's not the headphones fault it doesn't sound very good, but find a piece that offers something more and these earphones will serve up unbelievable clarity. Fingers moving across guitar strings, hammers striking piano keys and voices in any octave. These are very clear and musical in-ear headphones that I appreciate even more the more others I try. Pros: Very musical. Reasonable priced. Cons:

    Rating
    Nickname
    Josh
    Summary
    Amazing IEMs
    Location
    Minneapolis, MN
    Posted on
    10/16/2009
    Recommended?
    Yes

    I can't say anything that hasn't already been said but I just wanted to say that these are worth every penny. Pros: Amazing sound Cons:

    Rating
    Nickname
    Matthew
    Summary
    First time in-ear earphone purchase - great choice
    Location
    New Zealand
    Posted on
    9/29/2009
    Recommended?
    Yes

    Ok so I have little experience with other earphones (just the itouch standard versions) and no audiophile - listen to a range of music , but these add depth and range which was sorely missing from the itouch versions. Just listening and your hear other parts of the sound field, instruments that I have never noticed previously. I use a non modified equalizer (flat) setting which is fine for me, and even with that the bass is "wow". Use these for commutes to work over the last month and found to be quite resilient and very comfortable. The cost may seem high but the old adage "you get what you pay for" is true for these earphones, though there are more expensive products. One suggestion is consider the Triple Flange Sleeves (purchased these at the same time) over the included foam earplugs as they provide a better fit (customizable) superior noise isolation and feel more secure. Pros: Excellent sound, range Supplied hard case a nice addition comfortable fit Cons: Supplied foam earplugs aren't the best

    Rating
    Nickname
    Richard
    Summary
    Fantastic Durabiliy and Quality
    Location
    Norway
    Posted on
    9/12/2009
    Recommended?
    Yes

    I've had a pair of UM2s now for a couple of years and have been delighted with their performance and sound. Plane travel has become a joy and the outside world has been blocked out. Only question now is whether I should upgrade! Pros: Cons:

    Rating
    Nickname
    Steve
    Summary
    Really good, but not great
    Location
    Kentucky
    Posted on
    8/17/2009
    Recommended?
    Yes

    Bought a pair of UM2s after going through a couple of pairs of UE Super 5 Pros. The UM2s are far and away better for comfort, fit, and especially a usable cord. The UM2s fit snugly and comfortably in the ear, and the cord is hardly noticeable. I have been a little surprised that so far the sound seems to be equal to, but not better, than my Super 5 Pros. If anything, the UM2s seem a little muffled compared to the UE2s. Neither can compare to my wife's pair of Shure 530s. I like them, but next time I'll try a pair of 530s. Now there is an amazing sound!!! Pros: Very comfortable. Nice snug fit with a very flexible, easy to manage cord. Very good sound quality Cons: Sound is no better than my UE Super 5 Pros, although considerably more expensive. Not as good as wife's Shure 530s.

    Merchant Response:

    Dear Steve, please keep in mind that UM2 takes on average 2-3 weeks to open up. Out of the box they may sound muffled. After 15 days of use they will sound what they are supposed to.

    Rating
    Nickname
    Greg
    Summary
    Runners Rejoice!
    Location
    ABQ
    Posted on
    7/14/2009
    Recommended?
    Yes

    There are already so many useful reviews with detailed information about the sound quality (range, detail, transparency etc., that I shouldn't waste the space and duplicate the information. The UM2s are every bit as good as competing products in terms of sound reproduction at a better price point and are more comfortable to boot. It is this last point that cannot be emphasized enough. For those critically listening to high quality Jazz and Classical music recordings in a fixed position from uncompressed sources, sound quality is the most important variable. For runners, fit is a huge part of the equation and for me, nothing comes close. The body is designed to fit snug to the ears and the Comply foam tips just plain work. If seek 'The Zone' when running at about 60-90 minutes, the last thing you need when you find it is to fiddle with your headset. Rest assured that the UM2s are 'set and forget.' Something to note for runners who are more than likely listening to compressed music - these are very high quality headphones and deserve the highest quality rip you can send them. If you're ripping less than 320K MP3, LAME v0, or WMA VBR 98 consider re-ripping to fully appreciate the UM2s. Also, the headsets deserve better electronics than what most smartphones or older players will produce. The latest Apple players are pretty good, but something like the SanDisk Sansa, really shows off the headset to full effect. Pros: Sound quality Range and efficiency In-ear comfort In-ear stability Cons: Somewhat fiddly cord. Need a cord-isolation solution (small clip) when using in gym situations lest the phone get tugged on while working on different pieces of equipment

    Rating
    Nickname
    Joseph Nahmias
    Summary
    Excellent overall!
    Location
    Miami,Florida
    Posted on
    7/9/2009
    Recommended?
    Yes

    Incredibly clear sound,especially noticeable after upgrading from another pair of earphones.Excellent highs and bass.Fit is not as good as expected.Needed to borrow a pair of small tips from my wife's Shure earphones to improve fit. Cheap of Westone not to include a complete set of tips on a 300 dollar earphone!! Pros: Cons:

    Rating
    Nickname
    David
    Summary
    Motorcycle Must
    Location
    Las Vegas
    Posted on
    7/5/2009
    Recommended?
    Yes

    I bought the UM2's for motorcycle riding. I wear a full-face helmet. I think most riders would agree that the level of wind and road noise is such that the sound source must be in the ears. I have experimented with ear buds but they are extremely uncomfortable and they pull out of the ears when the helmet is pulled on. I purchased the UM2's to team-up with a new Garmin Zumo for a round trip from Las Vegas to Portland. The replaceable foam tips are very nice quality, soft, and pliable. They are much like my regular ear plugs in that you roll and compress the foam between your thumbs, insert into the ears, and the foam expands to make a perfect fit that is all-day comfortable (14 hours on the final day of my ride). The UM2's are wonderful in that I still get to basically wear ear plugs for a more quiet and relaxed ride and as a bonus I get to enjoy incredible sound directly in my ears. I listened to XM radio four days in a row all day long... loved them. The units fit inside the ears very nicely... they fit the anatomy of the ear. The braided wires lead up and over the ears for a very stable and secure fit. You still have to be careful putting the helmet on but I never once had one pull out. Last day of the ride, 80mph through Nevada, listening to Obama's health care speech to the AMA, every word crystal clear. These are terrific ear phones! Pros: Fit and sound quality. Cons: None.

    Rating
    Nickname
    Dale J Bjorklund
    Summary
    Significant improvement of higher end Shure single driver system
    Location
    Minnesota
    Posted on
    7/4/2009
    Recommended?
    Yes

    I am very impressed with the improved sound across the entire spectrum of frequency. I was going for improved bass response for use on stage. I got that, but also improved mids and highs. As stage monitors they sound fantastic (using Shure's body pack -wired). Sound when used with my iPod is simply phenomenal as well. Pros: Sound is solid across the board. Great presence and depth. Cons: Somewhat concerned with build quality from the perspective of the light cables, but time will tell.

    Rating
    Nickname
    Tom
    Summary
    Location
    san diego, ca
    Posted on
    6/5/2009
    Recommended?
    Yes

    I'm not a religious man, but oh my sweet jesus, buddah, allah, zeus, gaia, and all other deities....I'm hearing sounds from the same songs I've listened to 100's of times that I've never heard before. I'm welling up with tears with a giant grin on my face...seriously. Glorious. And these are the most comfortable in-ear headphones that ever worn. (Shure E2s and Klipsch Custom 2). Pros: Everything, no joke. Cons: That it took me 31 years of life to discover these.

    Rating
    Nickname
    Steve
    Summary
    Great Phones
    Location
    Geneva, IL
    Posted on
    6/3/2009
    Recommended?
    Yes

    Sound great - a big upgrade over standard iPod phones. Pros: Nice bass Clear Sound Cons:

    Rating
    Nickname
    Carlont
    Summary
    Best ear buds ever
    Location
    Texas
    Posted on
    5/13/2009
    Recommended?
    Yes

    I love the sound quality Pros: Cons: The bass is weak

    Merchant Response:

    In order to get the bass from balanced armature drivers (they don't move air like dynamic drivers do) such as the ones on UM2, SE530, Triple.Fi, etc, the seal between the eartips and your ear canal contour must be very good and that takes on average a week to 10 days to accomplish as you are trying to match your ear canal anatomy with the correct model and size of eartips.

    Rating
    Nickname
    Arthur
    Summary
    Inadequate
    Location
    Posted on
    4/25/2009
    Recommended?
    No

    Lack bass and fall out of ears Pros: Cons:

    Rating
    Nickname
    Randy
    Summary
    Earphone Solutions, Best Web Company
    Location
    Posted on
    4/22/2009
    Recommended?
    Yes

    This is a two part review, one for Earphone Solutions and one for the noted product Westone UM2 earphones. First, the phones are the best I have ever owned. I have used Ety's and Ultimate Ears. While I feel UE does do bass with a bit more low-end, the clarity of the UM2's is beyond compare. I can hear portions of the audio track that I have simply never heard before. They are superior to anything else I have owned. The build quality and fit is superb as well. They fit in the ear, do not protrude and loop easily around the ear for a secure fit. I use them almost exclusively while exercising; biking, running and lifting and they are incredibly comfortable and secure. As for Earphone Solutions, I have bought many products from them and their service is second to none. I received my phones in two days without paying extra for shipping. They are responsive and a truly professional company. Pros: Cons:

    Rating
    Nickname
    David Summers
    Summary
    Terrific!
    Location
    Posted on
    4/4/2009
    Recommended?
    Yes

    After my Bose Triport headphones --which I enjoyed over the past four years -- finally bit the dust last week, i decided to try something different. I'm glad I did. The UM2 'phones arrived yesterday, and I was immediately impressed by comfortable they are. I plugged them into my iPod, and after listening to Stevie Ray Vaughn's "Riviera Paradise" (what a loss!), Leo Kotke's "Ojo" and Bill Frisell's "Verona," I knew there was no going back. Beautiful, just beautiful. And this morning, I learned how well they block the screeching noise that passes for music at my fitness club. Gone. Completely gone. I was in such a state of bliss I barely worked out. Many thanks to all the reviewers who encouraged me to try this product, and many thanks also to Earphone Solutions for accurately describing it (and making it available at a good price). Pros: Cons:

    Rating
    Nickname
    Bob Siegel
    Summary
    Great
    Location
    Posted on
    3/26/2009
    Recommended?
    Yes

    Read your review of these earphones, and they are exactly what you said. Clear, transparent, perfect sound. Pros: Cons:

    Rating
    Nickname
    Dale S.
    Summary
    Easy
    Location
    Posted on
    3/21/2009
    Recommended?
    Yes

    These are so easy to use, comfortable and they just sound great. I hear notes I've never heard before. Super clean sounding. These replaced a cheap pair and there is no comparison. These are not cheap but worth it. and sometimes a little too much band noise I never heard before Pros: Cons:

    Rating
    Nickname
    Michael Bielser
    Summary
    Good Step Up
    Location
    Posted on
    3/18/2009
    Recommended?
    Yes

    I've used the UM1's for about a year and was completely satisfied with them. I ordered the UM2's about a month ago. There is a huge leap in quality, but there is enough difference in the mids and lows to justify the price to me . I wear them working out and at least 3 or 4 hours at work and I am completely satisfied with them. Pros: Cons:

    Rating
    Nickname
    Marc Campbell
    Summary
    Westone UM2 Earphones
    Location
    Posted on
    3/16/2009
    Recommended?
    Yes

    These things are absolutely amazing! Well worth every penny, and then some. I purchased them for personal monitors, and then tried them with my iPod....WOW!!!!!!!!!!! Pros: Cons:

    Rating
    Nickname
    Warren
    Summary
    Westone UM2s - Excellent!
    Location
    Posted on
    3/15/2009
    Recommended?
    Yes

    They are expensive, but for me well worth the money. Excellent clarity and sound articulation. I've heard sound I didn't know was on my iPod! Balanced response across a wide frequency range. I wanted to break out of the mediocre headphone sound and get to excellent. These are the best I've heard. You can pay $200 and get mediocre or you can pay a bit more know you're getting excellence. Pros: Cons:

    Rating
    Nickname
    Larry
    Summary
    Unbeatable
    Location
    Posted on
    3/13/2009
    Recommended?
    Yes

    I had the opportunity to listen to the UM1 and the UM2 before purchasing. Prior to that, I had sold myself on the UM1 more for price than anything else. I listened to U2, Norah Jones, Seal, Shawn Colvin, and Joe Bonamassa on the UM1's first and thought they sounded great. I didn't think I'd be able to note an almost $200 difference between the UM1 and UM2, but I listened anyway. On the first bass note, the difference in audio quality between the two was immediately noticeable. The sound is incredible as is the fit, sound isolation, and comfort. Thus, although the UM1's are a great choice, the UM2's are certainly worth the extra cost. Pros: Cons:

    Rating
    Nickname
    MKR
    Summary
    Absolutely love these buds
    Location
    Posted on
    3/10/2009
    Recommended?
    Yes

    Holy Toledo! I switched over to these from the Shure E2C and I gotta tell you, while I loved the Shure's, the Westone's blew my sox away. The depth in the bass was what was most amazing for me. I mostly use these for the gym and same as the E2C's and the difference was remarkable. The fit in my ear is almost perfect. I had to switch the flanges to the medium to get the best fit for my ear. The sound quality is phenomenal, the highs and mids are pretty good, but the bass is awesome, especially for buds in this price range and capabilities. Highly, highly recommended!!!! Pros: Cons:

    Rating
    Nickname
    John Parker
    Summary
    The best sound & isolation
    Location
    Posted on
    2/2/2009
    Recommended?
    Yes

    I use these earphones for in-ear monitors with my band and when I practice drums at home. The sound is superior - all the lows and nice crisps high to go with it. The best part for me is that the tips supply great isolation allowing me to lower the volume of the devices that I'm listening to, thus saving me ears. I've the M-Audio and Shure 'phones and none of the supplied both the performance and the isolation of the Westones! Simply the best I've ever used. Pros: Cons:

    Rating
    Nickname
    J.P CAZENOVE
    Summary
    UM2
    Location
    Posted on
    2/1/2009
    Recommended?
    Yes

    It's my first pair of IEM, and my first great hearing experience in a live show...Very comfortable - Don't need custom models - and very impressive soundly speaking as for bass guitar or double bass. Many Thanx to Earphone Solutions for their wise advices and quick delivery ! Pros: Cons:

    Rating
    Nickname
    Zenon Ridruejo
    Summary
    greatest earphones ever
    Location
    Posted on
    2/1/2009
    Recommended?
    Yes

    the best earphones I´ve ever proved. thanks Pros: Cons:

    Rating
    Nickname
    Liam Ironside
    Summary
    Just buy them now
    Location
    Posted on
    1/26/2009
    Recommended?
    Yes

    Bought these to replace my Vibes, well worth the money, sound great, comfortable enough to sleep in. Pros: Cons:

    Rating
    Nickname
    Joop
    Summary
    UM2
    Location
    Posted on
    1/24/2009
    Recommended?
    Yes

    As inear monitor for onstage-use they work absolutely great for me. Astonishing that I could buy them cheaper here at earphonesolutions.com than in my homecountry Holland! Great!! Pros: Cons:

    Rating
    Nickname
    Lee Doty
    Summary
    Excellent sound
    Location
    Posted on
    1/23/2009
    Recommended?
    Yes

    I've owned Etymotic ER6i, Shure E4c and Shure SE310 headphones. The UM2's have the best bass BY FAR and mids/highs that are on the same general level as the other three headphones. They are comfortable in the ear, though a bit harder to seat than the shure headphones. On the whole, the UM2s are well worth the extra $50 over the SE310s. They are the best sounding headphones I've ever owned. Pros: Cons:

    Rating
    Nickname
    John Isaacson
    Summary
    My um2's
    Location
    Posted on
    1/19/2009
    Recommended?
    Yes

    I had a pair of shure scl5's and I loved them but they finally gave it up. My new um2's are great I like the cord better but I am a little worried that they may not last as long [the cord] I wish the cord was a bit longer but the sound quality is great. The main reason I bought the um2 was that they are made in the USA otherwise I would have stuch with the shures. Pros: Cons:

    Rating
    Nickname
    harry
    Summary
    Westone UM2
    Location
    Posted on
    1/8/2009
    Recommended?
    Yes

    First thing I noticed was the comfort and seal. Both were great. Sound was not what I expected at first, but once I spent some time after the "burn in" process, I started noticing sounds and instruments that I never noticed before. I listen to Reggae, Rap, Hip-Hop, Pop, Rock, Soft Rock, R&B, and some Jazz. I am still amazed from the sound produced, and dont need to listen to them loud.....In fact, the directions that came from Earphone Solutions asks you to set the EQ to "flat". I was amazed with the clarity. Bass is deep, strong, punchy, but never overpowering. Mids and Highs are clean, clear and harmonize very well together. I would HIGHLY reccomend these as I feel like I have re-discovered music, and would never own another brand or pair of earphones. Pros: Cons:

    Rating
    Nickname
    Corinne
    Summary
    Westone UM2 Dual Driver In Ears
    Location
    Posted on
    1/3/2009
    Recommended?
    Yes

    The in ears are fantastic and all I hoped they would be. Pros: Cons:

    Rating
    Nickname
    Chad Carpenter
    Summary
    Westone UM 2 in ear Earphones
    Location
    Posted on
    12/30/2008
    Recommended?
    Yes

    These are the best in ear earphones I have ever had! Pros: Cons:

    Rating
    Nickname
    Greg
    Summary
    Good phones for gym
    Location
    Posted on
    12/30/2008
    Recommended?
    Yes

    I needed noise-isolating earphones for working out in a gym that blasts music I hate. Having tried many brands/models, these do the trick. They do a nice job of blocking the noise (though would like even more blockage if it were available somehow). Sound quality is fine, although I find them to be a bit 'muddy'. I also have a pair of Shure 310's -- which I think are brighter and clearer -- and overall prefer the sound of the Shure's but I hate their modular cord, the bass is a bit on the weak side, and noise blockage not quite as good as the UM2's. But for working out -- basically fits the bill! Pros: Cons:

    Rating
    Nickname
    Roy Zatcoff
    Summary
    Just great
    Location
    Posted on
    12/23/2008
    Recommended?
    Yes

    I must have read 100 reviews here and elsewhere about the UM2. Read about the same for UE as well and picked UM2 for the best sound and comfort for the price. I have to say, these reviews for UM2 are accurate and all I can say is this product is just great. The UM2 makes Bose earphones and headphones sound like $10 devices. The highs are clear, the bass is excellent (without the break in period some have talked about). The foam ear pieces that come with it work just great as well. Could not be happier. Pros: Cons:

    Rating
    Nickname
    Craig
    Summary
    Don't hesitate!
    Location
    Posted on
    12/19/2008
    Recommended?
    Yes

    Wow! I can't say how pleased I am with my um2's. After losing my Shures, I agonized for quite some time over what to replace them with. The Shures were good, but were not that comfortable for wearing in the gym 4 or 5 days a week. Based on what I read on the internet -primarily on Earphone Solutions, I went with the UM2's and I'll never look back. Their fit and long term wearing comfort far exceed the Shures. The sound quality is fantastic and they work great for both my ipod shuffle and classic. Don't hesitate, get these earphones! Pros: Cons:

    Rating
    Nickname
    Natalie
    Summary
    um2
    Location
    Posted on
    12/12/2008
    Recommended?
    Yes

    I am so impressed with sound quality! Also very comfortable to wear:) Pros: Cons:

    Rating
    Nickname
    Joe
    Summary
    The Very Best
    Location
    Posted on
    12/3/2008
    Recommended?
    Yes

    Have tried all brands of earphones and these are the very best, my wife liked them so much was going to get her a pair, when I went to order I saw that the UM3's were out so gave her the UM2 and bought me the 3's, can't wait to get them. they were mailed today. Pros: Cons:

    Rating
    Nickname
    Fred Roelandts
    Summary
    great sound and comfy!
    Location
    Posted on
    11/29/2008
    Recommended?
    Yes

    this is my first pairs of in-ears, I must say I'm really impressed by the sound quality, deep bass, clear sound. They are also very comfortable, after 5minutes, I forget about them, you just have music directly plugged in your head :) Pros: Cons:

    Rating
    Nickname
    Mark
    Summary
    Good, not great
    Location
    Posted on
    10/22/2008
    Recommended?
    No

    I have owned the clear version of the UM2 for a couple years now and thought they have been good, not great. I do like the design in that they don't stick out of my ear and I can lie my head down (e.g., sleeping on a plane) with no interference. Audio quality is about an 8.5/10. They are not the most durable and i've damaged my a couple times by going for runs in the rain with them (The Shures perform much better for this). Overall, they are a nice sounding set but feel that the Shure and Entymonics have better sound quality. Pros: Cons:

    Rating
    Nickname
    Michael Johnston
    Summary
    this is the best money you can spend on an electronic gadget
    Location
    Posted on
    10/21/2008
    Recommended?
    Yes

    When I bought my shure e3cs, I thought it was the best money I'd ever spent on a gadget. When their cords wore out and I had to replace them, I decided to try the UM2s -- and the UM2s are even much better. Comfortable, good sound isolation (too good, I need to get some sort of talk switch) and excellent sound. If all my electronics were stolen and my budget to replace them was only $300/year I would still buy these first. No other gadget brings me as much pleasure. Pros: Cons:

    Rating
    Nickname
    erwin
    Summary
    excellent
    Location
    Posted on
    10/10/2008
    Recommended?
    Yes

    today, i bought a pair of UM2 after i opened the box.. shortly, I put my UM2 on my ear.. just turn on my player then set to off for the EQ after that i play my favorite song especially jazz music.. WOW!!!! suddenly, i feel like a singer in front of me... i give seven star for this product NOT five that means 7 from 5 more than the money we've paid Pros: Cons:

    Rating
    Nickname
    Fred Wade
    Summary
    Fantastic
    Location
    Posted on
    10/4/2008
    Recommended?
    Yes

    I use my earphones EVERY night to listen to new age music to relax and go to sleep so comfort while laying on a pillow was paramount. And these are perfect. They block out ambient noise, are incredibly comfortable and have great sound. I am not an audiophile and cannot debate whether these have a high end that surpasses the Shure XXX or whether the bass is muddy or not, they just sound better than any earphones I have ever owned before. Pros: Cons:

    Rating
    Nickname
    Raul
    Summary
    For Real
    Location
    Posted on
    9/18/2008
    Recommended?
    Yes

    You get what you pay for. Never thought I would spend $300.00 for earphones. I've had decent $150.00 earphones before, but these are la creme.I'm now hearing sounds and tones from my my IPOD I had previously not heard. Pros: Cons:

    Rating
    Nickname
    Giovanna
    Summary
    Best of them all
    Location
    Posted on
    8/19/2008
    Recommended?
    Yes

    I should start by saying my overall personal preference in speakers and headphones are electrostatics. But these are really for home use. I’m sure Stax’s portable unit (the SR-001MK2) likely will not provide sufficient sound isolation for mobile use. Plus it’s battery-driven which can present problems. High-end ear-canal phones can sound very different when amplified at home using your system amp or a headphone amp, and when NOT amplified—walking around outdoors or on the subway (a New York City problem) which is the way most of us use an iPod or similar device. Most of my listening is classical, opera, and film soundtracks; also 50s-60s-70s rock, and some popular singers (i.e., Sinatra, Torme, etc.) and… “doo-wop.” (It’s an “age” thing!) As a record collector for far too long, I have recordings that span the decades from early acoustic transfers (operatic vocals), then early electrics, on up through the Golden Age of recorded classical music (late 40s through the 70s), and on to the digital era. When transferring music to my iPod, I do not use compression, but use Apple’s AIFF (i.e., WAV) format. With recordings, of course, whatever you PUT THROUGH your speakers/headphones and other electronics is what will COME OUT. You’re listening first to recordings, then to any artifacts your electronics might add (hopefully few), and then to the music itself. The idea, of course, is for the reproduction to be as transparent as possible…said the “fool on the hill.” Unlike speakers, unfortunately you can’t simply go into a store and audition ear-canal headphones. You have to depend on a lot of reading and research in the quest for the Holy Grail. So this praise for the Westone UM2s is from someone who owns, or has owned, the following: Etymotic 6i, sold to buy the Etymotic 4P (still have them; very good in their day) Shure E3C (still have them too) Shure E4C, sold to buy UE (“Now a Logitech Company!”) Super.fi 5, sold to buy the UE Triple.fi’s And finally, I also own the Shure SE420s. The Westone UM2s trump everything, in my opinion, for unamplified use on an iPod. They’re the most musical and provide superb sound isolation. They’re also the most comfortable for prolonged periods. Almost forget I’m wearing them! Bass is present, but it’s tight and unintrusive. The UM2s’ highs are as clear and detailed as the Triple.fi’s are when using the UEs in my home system. Most importantly to me, the UM2s’ mid-range is focused, clear and warm. When Westone issue their triple armature system, I’ll be first in line. Amplified, they’re simply marvelous too requiring far less power, incidentally, than do either the Triple.fi’s or the SE420s. As a two-way speaker system, and at nearly $200 less than the Shure SE530s, the UM2s are a remarkable find indeed. UE Triple.fi: I’d gotten a great open-box price on these from a reputable dealer. I like their sound enormously, particularly when amplified at home. Unfortunately, they don’t fit me well. My ear canals are just too small to accommodate the fat UE nozzles. Consequently, I don’t get a good seal and there isn’t enough sound isolation for portable use. Another customer wrote in a review on this site that if you carefully remove the plastic center piece from Westone’s ComplyTips you can get those sleeves to fit the UEs. That’s true, and they make a better seal for me than do UE’s sleeves, but still not tight enough because of the fatter nozzle. Consequently, I only use the Triple.fi’s at home. However, they do sound terrific in my system. Ah, but so do the UM2s as mentioned above! Westone will make a molded sleeve for the size nozzle UE and other manufacturers use. An audiologist must take ear molds to send to Westone. Don’t know how much this all is ultimately so it might be more cost effective simply to have Westone make you a pair of their custom fit phones: the ES2 or ES1s if you can afford them. Westone will also make molded ear sleeves for the UM2s and UM1s. (Those sleeves would likely fit the Shure SE series since the ComplyTips do! Have to try these with the Ety 4Ps, just to see how the sound is affected.) Shure SE420: They’re very good. They’ve a tight, but not intrusive bass, excellent midrange, and perhaps slightly over-bright highs. Sound better with the iPod than when amplified, in my opinion. I find the flex sleeves very comfortable. Before I ever bought either the Triple.fi’s or the SE420s, I was able to audition a friend’s E500s—precursor to the SE530—for an extended period. The idea that these are “identical” really isn’t true, by the way. Shure apparently did some extensive redesign for the 530s. However, after spending quite some time with the 500s, I was going to buy them principally because of the truly remarkable soundstaging! However, after prolonged listening both at home and while mobile, I found the midrange (the most important area of recorded sound, in my opinion) somewhat enveloped by the bass. Each time I’d listen I’d find myself feeling the mids just weren’t prominent enough. It was as if they “receded” and I’d always be conscious of too much bass. Bass is a tricky thing to balance, particularly for classical music reproduction. Then there was the price! So when the Triple.fi’s became available at a great price, I obviously went there. Because of the fit issues with these, I then decided to try Shure’s SE420s instead of the 530s because…they were cheaper…by a lot, and I always liked the Shure sound signature. I want a balanced sound that perhaps offers the SE530s’ outstanding soundstaging but with tighter, less-intrusive bass, plus most importantly a clearer, fuller, more prominent midrange, and the “airy” extension on the highs that probably only electrostatic sound can provide. Well…and if I could afford them, I’d own the Stax SRS-007 Mark IIs, along with a pair of MartinLogan Spires too! (I live in an apartment)…sigh. Meantime…I love my Westone UM2s and eagerly await the UM3! Pros: Cons:

    Rating
    Nickname
    Kjetil
    Summary
    Excellent
    Location
    Posted on
    8/1/2008
    Recommended?
    Yes

    Not only the best earphones I ever had; they sound way better than my stereo as well. Pros: Cons:

    Rating
    Nickname
    boston black sheep
    Summary
    the whole truth and nothing but
    Location
    Posted on
    7/3/2008
    Recommended?
    Yes

    I've owned UM2s for two years. There's nothing to match them. Example: You can hear an orchestral conductor inhaling before the downbeat. That's the kind of detail they deliver. If it's in the recorded signal, you'll hear it, plain and simple, "no additives". Pros: Cons:

    Rating
    Nickname
    Art A
    Summary
    Beautiful Sound, Comfortable Fit.
    Location
    Posted on
    6/12/2008
    Recommended?
    Yes

    Westone UM2: Beautiful Sound, Comfortable Fit. These are a very serious "sweet spot" in today’s market for earphones. In terms of sound, they have an uncanny naturalness to them. They remind me of classic British speakers like Spendor or Harbeth in that respect. They are probably the most comfortable earphones out there - especially when you get the Shure "Black Foamie" ear inserts to replace the stock yellow ones from Westone (which are not bad, but many UM2 fans prefer the "Black Foamies" from Shure, which fit UM2’s perfectly.) I am very much an audiophile and I’ve tried earphones by Shure (entire line, from 210 to 530) and Ultimate Ears, etc. I admire most earphones starting at around $150, but overall I prefer the Westone UM2. (BTW the $100 Westone UM1’s are a nice "sweet spot" as well and great value per dollar.) By the way, UM2’s are fairly bass heavy, especially while they are breaking in (first 100 hours or so). The treble detail is very refined and natural - not overpowering like some other earphones. To me these are an obvious first choice. Caveat: There are some earphones in the $1000 range, with custom fit, that I have never tried. I’m perfectly happy with UM2. Oh yeah, the cord is thin and flexible with a slider to adjust tension. Best to wear these with the cord draping over the top of your ear, and down your back. It is comfortable, it seems to be how they were designed to be worn, and it looks cool (can’t see the cord from the front). Wonderful with iPods! No external amp necessary. Pros: Cons:

    Rating
    Nickname
    Art A
    Summary
    Beautiful Sound, Comfortable Fit.
    Location
    Posted on
    6/12/2008
    Recommended?
    Yes

    Westone UM2: Beautiful Sound, Comfortable Fit. These are a very serious "sweet spot" in today's market for earphones. In terms of sound, they have an uncanny naturalness to them. They remind me of classic British speakers like Spendor or Harbeth in that respect. They are probably the most comfortable earphones out there - especially when you get the Shure "Black Foamie" ear inserts to replace the stock yellow ones from Westone (which are not bad, but many UM2 fans prefer the "Black Foamies" from Shure, which fit UM2's perfectly.) I am very much an audiophile and I've tried earphones by Shure (entire line, from 210 to 530) and Ultimate Ears, etc. I admire most earphones starting at around $150, but overall I prefer the Westone UM2. (BTW the $100 Westone UM1's are a nice "sweet spot" as well and great value per dollar.) By the way, UM2's are fairly bass heavy, especially while they are breaking in (first 100 hours or so). The treble detail is very refined and natural - not overpowering like some other earphones. To me these are an obvious first choice. Caveat: There are some earphones in the $1000 range, with custom fit, that I have never tried. I'm perfectly happy with UM2. Oh yeah, the cord is thin and flexible with a slider to adjust tension. Best to wear these with the cord draping over the top of your ear, and down your back. It is comfortable, it seems to be how they were designed to be worn, and it looks cool (can't see the cord from the front). Wonderful with iPods! No external amp necessary. Pros: Cons:

    Rating
    Nickname
    Wade
    Summary
    Fantastic
    Location
    Posted on
    5/27/2008
    Recommended?
    Yes

    I'm in the military...and I travel to some dirty, nasty places. I've used them for over a year and not only do they sound amazing...they're durable too. Pros: Cons:

    Rating
    Nickname
    Phil
    Summary
    Just buy a pair a see for yourself
    Location
    Posted on
    4/15/2008
    Recommended?
    Yes

    There's just no way of getting around this new revolution of "ear canal" earphones. You can read a million reviews to convince yourself they are right for you but until you take the plunge and by a pair you'll never know. I got mine about two weeks ago and it took about a week to break them in. They are are just very musical and COMFORTABLE. I only stress the comfortable because you can literally almost forget your wearing them with the foam tips.They also have the best cable design out of any pair out on the market. They don't get crinkled up like other earphones do cause they have a braided design. I haven't even gotten into how great they sound yet. For all of you who are considering buying this as your first pair of "ear canal" earphones your in for a real treat. These earphones are unbelievable because they block so much outside noise and just simply let you get lost in the music. I mean these bad boys might be a little on the pricey side but take the plunge at least to see what their like and let the people at earphonesolutions help you every chance you get because these people are the only people on the web I've dealt with that are truly dedicated to Customer Service in all as aspects of the game so much so because they want you to feel comfortable about your purchase despite the price range which is truly unique. Lastley, these little things pack superior techinology from and indusrty leader iin music technology (Westone). If you don't believe it go to their website and see who else is following this new ear canal earphone and buy their products also their products are backed by a rock solid warranty so there's just no reason you shouldn't give them a shout they make life more enjoyable for me and I'm sure they will for you too. Pros: Cons:

    Rating
    Nickname
    Big Dave
    Summary
    Excellent Bass, Very Comfortable!
    Location
    Posted on
    4/8/2008
    Recommended?
    Yes

    This rating is coming from a person who has owned many of todays top IEMS...Shure se530, se420, se310, UE Triple.Fi, UE Super.Fi 5, Denon CK700, Etymotic ER-4P, and Livewires. The Westone UM2 are very good at what they do, especially if you appreciate a quality low frequency reproduction (aka Bass). UM2's provide a very deep, yet clear and detailed presentation. Comfort wise, they are the best I have tried. With the Comphy Tips and light weight of the monitors, it does not even feel like you are wearing them. Additonally, they are designed to sit within your ear canal, which makes it perfect for sleeping with them in. The Comphy Tips provide wonderful isolation from the outside world. If you want more of a neutral sound throughout the frequency spectrum, you may be better off with the Shure se310, Etymotic ER-4P or the UE Triple.Fi's. All three of these were excellent. Regardless of which IEM you choose, buy them from Earphone Solutions. This company has provided good prices, excellent customer service and accurate reviews (descriptions) of the products they sell. I can attest to their accurate product reviews, because I have owned many of these IEMS myself...and Earphone Solutions is right on target Pros: Cons:

    Rating
    Nickname
    Anthony
    Summary
    Amazing Sound, Worth the Price
    Location
    Posted on
    3/9/2008
    Recommended?
    Yes

    I have been a three year owner of the Westone UM1's and ever since first ordering the UM1's I thought about eventually getting the UM2's. Finally I have hit a financial window where I can buy some cool things. I was curious if the 200$ price difference between the UM1 and UM2 was worth it. (I was very happy with my UM1 btw) Well, after listening to my UM2 for a week now, I can say that it is worth the upgrade. The detail,clarity,low end rance, and immersion level is quite insane. When I put in Radiohead - In Rainbows (listened to it about two dozen times at this point) I literally got goose bumps. It was almost like hearing it for the first time things were so detailed. So needless to say, I am quite happy with the upgrade and the price is well worth it. Now the only problem is I have to re rip a bunch of CD's at higher quality of at FLAC. Pros: Cons:

    Rating
    Nickname
    Matt
    Summary
    Clean Sound for $300
    Location
    Posted on
    2/6/2008
    Recommended?
    Yes

    I own the UM2 and Shure SE530 headphones and both have their own pros and cons. The UM2 headphones sound great! Mids and highs are very good for this price range. Everything sounds just the way it should. Bass is very good too, however not as tight and refined as the SE530 headphones. To my ear, the UM2 headphones sound a bit boomy where the SE530 headphones sound more controlled and pleasant. Comfort and fit for both are the best you can get. Though, I must give the advantage to the UM2s. Honestly, I can’t even feel that they’re in my ears when I’m wearing them. That’s not to say the SE530 headphones aren’t great because they are. It’s just that the UM2s are lighter and more flexible than the SE530 headphones. For $300 you can’t go wrong. However, if you have the extra cash to spend buy the SE530 headphones. You won’t regret it. Pros: Cons:

    Rating
    Nickname
    Frank
    Summary
    The Balls
    Location
    Posted on
    1/23/2008
    Recommended?
    Yes

    The words have all been said. If clear, crisp, deep sound is what you want, you'll find the 300 bucks. Pros: Cons:

    Rating
    Nickname
    charlie m.
    Summary
    crystalline
    Location
    Posted on
    12/1/2007
    Recommended?
    Yes

    If you have ever listened to a tune 20 time on your old $100 phones, the UM2's are like hearing it anew for the first time, and it is crystalline. I can see why they are the editor's choice! Be prepared for the high freq.s..The UM2's do split the sound in two drives very well. The Mids seem to fall-in on there own. I also noticed that I get much better audio listening on my Rhapsody player (SanDisk E280R) than on my computer. Not sure why that is but it does. Anyway, I just had to find out what $300 dollar earphones where like ? Not cheap for sure, but I gottstta know! There crystalline, no flaws, extreme comfort, and that my friend is very important ! What's the point of high-end phones if there not comfortable to wear a lot, and long. I would like to make a suggestion on ear foams, try different sizes and shapes if your the least bit uncomfortable. These are super comfort earphones! The UM2s should hardly feel there at all, seriously. I ordered the black foams with the black phones, very cool... Hey, What's that black thing in your arrr. I would also recommend wearing them for a while before passing judgment. You get 30 days, but you won't need it. I noticed that these phones play loader than my others at the same volume ? So, if comfort and sound are paramount in your choice for high-end earphones, I know you won't be disappointed in the UM2's... Thanks for listening Pros: Cons:

    Rating
    Nickname
    R Davis
    Summary
    Perefect.
    Location
    Posted on
    11/30/2007
    Recommended?
    Yes

    I have the Shure E4c, and the Ultimate Ears Super.fi 5 Pro. I have also had the Ety 6i's. The sound and fit of the UM2's are phenomenal and the fit is the best of the batch. The Super.fi has the best sound, but their plastic earpieces are terrible and transfer sound from the cord. There are no good foam earpieces available as there are for the Shure and UM2, so these can NOT be used other than for sitting still. I use them for music editing because the sound is absolutely stunning and dead-on. Another negative is their cord... it's horribly stays bent and stiff and just will not straighten out! Ugh. The UM2's have nearly as good a sound as the 5 Pro, but the fit is incredible and makes up for the minuscule difference. I use these for travel (GREAT on airplanes!), and general music listening. I've used them in the gym and they are great, but the Shure work best there as their cord is more substantial. Of the group the Ety 6i is the best value, but mine died after a couple years. One channel just quit. Their sound is more than adequate for general listening. The Shure E4c are great earphones. they are great for all types of music but really excel at Rock. The 5 Pro are good for any music, but Classical is nearly magical as their sound is so true. The UM2 is best all-around. Great for all types of music equally. Good with vocals, acoustic, electric... anything. They are neutral and clean with rich deep bass. The fit is wonderful. The cord is a good length and light, but not flimsy like the Ety's. The UM2 are extremely well put-together, although they don't feel as substantial and durable as the Shure. These are fantastic earphones. Highest recommendation. Pros: Cons:

    Rating
    Nickname
    Shoel
    Summary
    These are awesome
    Location
    Posted on
    10/22/2007
    Recommended?
    Yes

    These are the ones you want. Perfect comfort. Thick, rich, defined, fluid, crystal clear, powerful sound is waiting for you here. I felt like listening to everything I owned again once I got these. They sound perfect with an iPod -- don't worry about people saying there is a hiss -- that is nonsense. If you are the type of person who feels that the money that great musicians earn is well deserved because of all the joy they have added to your life, then you will think these are worth every penny. Thank you Westone -- I hope whoever designed these becomes a rich man (or woman)! Pros: Cons:

    Rating
    Nickname
    Cindy
    Summary
    Incredible
    Location
    Posted on
    10/18/2007
    Recommended?
    Yes

    This is an amazing experience. I am a big music fan and as many others tried to find the ultimate earpphone with my iPod. I tried the UM2 from my husband and just had to have my own pair. These are without any doubt the best earphones I ever worn. Amazing sound and excelent fit. You can wear them for hours, they never fall out. I use them for running also. Only have to be carefull they don't get wet from the sweating, because then the sound falls out for a while. Pros: Cons:

    Rating
    Nickname
    Alexander Hoffmann
    Summary
    Bad.Ass.
    Location
    Posted on
    10/8/2007
    Recommended?
    Yes

    I'm in love! Today I got my pair of clear UM2 and the sound is just amazing. My prior earphones were the UM1, but their bigger sister is just so much hotter. When I put those phones into my ears and turned on one of my favorite OSTs my first thought was: "Is there a difference between the UM1 and the UM2?" I was confused. After some minutes of listening I took out the UM2, switched to my UM1 and played the same song. Then it hit me: Instruments were mysteriously "missing", there was little base, everything felt rather high-pitched. How could this be? I've been living with the UM1 for one and a half years and was perfectly happy with them. After reinserting the UM2 I understood: The UM2 simply sound right. It just feels like it should, and you start smiling. The first time I had this feeling was when I got my Yamaha Pianocraft E400 and put the first CD into it. Everything fits. Though they are quite a bit bigger than the UM1 they are just as comfortable. Buyers should invest some money on Triflanges or Shure Soft Flex Silicone Tips though. It makes everything sound much clearer compared to the foamies. Thanks everyone from Earphonesolutions, another flawless shopping experience and great service. Till next time! Alexander from Germany Pros: Cons:

    Rating
    Nickname
    Phil
    Summary
    ONE Word: WOW!
    Location
    Posted on
    8/27/2007
    Recommended?
    Yes

    Had a pair of Shure scl2,mediocre sound,terrible fit trade them for the UM-1, excellent fit,sound much better but there was something missing,mids could get a little cloudy and there a lack of good bottom bass,decided to purchased the UM-2, there is no point of comparison with the others, bass is rich and tight, mids very neutral and highs refreshing and clear, there no worst sound than a cracky tweeter(remenber those piezo tweeters?) In my opinion they are expensive but you pay for the quality and performance, they require very little energy to move them. YOU GO WESTONE, terrific product, now if I could only take them off and go to work...I guess that's my complaint Pros: Cons:

    Rating
    Nickname
    Art M.
    Summary
    Mostly wonderful
    Location
    Posted on
    4/7/2007
    Recommended?
    Yes

    My prior experience is a variety of under$100 earphones including Vibes, and the Shure E3. UM2 is a keeper. Very, very comfortable, far more comfortable than the E3, which I never totally got used to (but got close). UM2 has more authority and bass than the E3, but the UM2 does have a serious drawback: the detail in mids and bass could be better, and the high end sounds a bit rolled off. The overall sound is dark and very, very beautiful, and authoritative too. I plan to keep these but will also buy another model, perhaps Shure E420 when that comes out. I could keep these forever - they are fun and very musical and comfortable - but I suspect that for my ear, at least for my critical listening, I'll end up with yet an even higher end model (sigh!). Art ps: the E3 sounded more refined and less colored, but, it was relatively lacking in bass and authority compared to the UM2. It's definitely a tradeoff of qualities in this price range. Pros: Cons:

    Rating
    Nickname
    M.Jones
    Summary
    ....The Follow up
    Location
    Posted on
    3/25/2007
    Recommended?
    Yes

    I'm back with my follow up opinion after listening to the Um2's for a couple of days now. The comfort is so awesome and yes better than any other that I've tried. Now on to the correction of previous thoughts I had. I just recently switched the tips to the standard ones and not the small ones. And I have to admit that I didn't think that this would make that big of a difference since I was already getting a perfect seal with the short ones but soon after I switched them it pushed me to another level. The highs were higher and the bass was a little richer and most of all the sound stage seemed more natural than before. I was thinking that the bigger ones would make things worst but in turns out that it made them better. So now in light of the new level of details I would now place them over the UE 5 pro's in sound ( comfort was already a given) now and thus completing the overtake of my #1 earphones. Welcome Westone Um2's to the top spot. Pros: Cons:

    Rating
    Nickname
    M.Jones
    Summary
    Respect!!!
    Location
    Posted on
    3/21/2007
    Recommended?
    Yes

    Respect goes to Um2's. I'm a very big fan of music and even spin house and trance, but will have everything in my zune from Metal to Celtic. To this point I have the UE 5pro's and now the UM2. Right now I'm not sure I can rate them better than the UE 5 pro's as far as sound but for sure comfort yes. I love they way they fit in your ear. I've never had a better fitting in-ear earset. The sound like I said isn't better than the 5 pro's but close to being on par if anything. Now keep in mind I've only been listening to them for 3 hours so that may change, I don't know. But let Westone and UE tell you there is no burn in for their sets. So if this is the case the sound I'm hearing is the best it's going to get. And this is not to say the sound isn't superb because it is but just not as fun sounding as the UE's. But when the dust goes away I have nothing but respect for them and their company. Well done! Pros: Cons:

    Rating
    Nickname
    Chris
    Summary
    All I can say is WOW!!!
    Location
    Posted on
    3/14/2007
    Recommended?
    Yes

    Let me just begin by saying I am not a audiophile by any stretch of the imagination. The only earphones I have ever owned have been the ones that came with the ipod and a $30.00 pair of sonys. I did alot of research before buying, I searched forums and read many reviews, with so many opinions out there it made it hard to make a chioce. I decieded on the UM2's, and like the title all I can say is WOW!!!! These are the best earphones for sound and comfort that I have ever wore. Worth every penny I spent on them. Pros: Cons:

    Rating
    Nickname
    Muzikmaker43
    Summary
    Hard Sell But Sold On Them
    Location
    Posted on
    2/1/2007
    Recommended?
    Yes

    The UM2 earphones are very good. Sometimes the hype is more than the product itself. In the beginning I wasn’t too sure but I was told to give it a day or two for adjustment purposes. I can truly say the UM2’s are great! The midrange and high fidelity are excellent. However, the low frequency or bass response are a little suspect. That’s only because I’m such a bass nut. I do like low rich bottoms. The problem is I expect the UM2, which is an inch or so in diameter to compete with a full range headphone. The bass response though is tight and full. I have to take a step back realize just how small the UM2 earphones are. I am very satisfied with them. One word of advice, if can convert your mp3 music bit rate from 128kbps standard CD quality to 160kbps or above, you’ll really hear the UM2’s worth. Finally, the cost ($299) of the UM2 has to come down. I’m trying to justify spending almost more for the UM2 then my Ipod ($350) 80gig. But I guess when you want to drive a BMW or Mercedes you can’t get behind the wheel of a Honda and expect the same performance. If you have to save up do so. It’s worth it. Pros: Cons:

    Rating
    Nickname
    John Sheffer
    Summary
    Tried E2c, E3, E4, ER6i and 5PRO
    Location
    Posted on
    12/13/2006
    Recommended?
    Yes

    I am an avid iPod fan and like most people am not entirely satisified with the earbuds that ship with the iPods. In my quest to find the best earphones, I have tried the Shure E2c, Etymotic 6i, Shure E3 and E4, the Ultimate Ears Super-fi 5Pro. Finally, I saw the Westone UM2 on this website long before any review was posted. Having spent so much already, I gave the Westone UM2’s a try. They are, without question, the best earphone on the market. Not only is the sound impeccably reproduced, but also the comfort of these earphones are beyond compare, also. I travel extensviely and the UM2’s are great for planes. I have worn mine for hours at a time and they never fall out or become uncomfortable. Also, they are the easiest to fit to your ear. I have heard things in them that surpass even the Bose Sound Isolating headphones. So, if you are in the market for the best earphones, you should definitely spend your money on the Westone UM2. Finally, you should not buy them from anyone other than EarphoneSolutions. The folks at EarphoneSolutions are extremely attentive to service. I won’t buy earphones or accessories anywhere but here. Not only will you find them professional, but also they are friendly as well. They want you to be satisified and after making multiple purchases from them, I can say without qualification that they are the best in the online merchant business. Yes, they are better than Amazon or any of the big, famous name online stores. So, in closing, you will make a good choice if you choose the Westone UM2 from Earphone Solutions. Pros: Cons:

    Rating
    Nickname
    Ashley Gusko
    Summary
    UM2s WOW
    Location
    Posted on
    12/13/2006
    Recommended?
    Yes

    UM2S WOW These are the best ear monitors ever the dual driver and built in cross over is wasy better then the e5 UM2s ROCK Pros: Cons:

    Rating
    Nickname
    Brian Stone (lbrianstoneguitar@msn.com)
    Summary
    GREAT!!
    Location
    Posted on
    12/13/2006
    Recommended?
    Yes

    Okay, first of all I don’t think I’ve ever written a product praise bit ever, but this is different. I just received my UM1 phones yesterday - THEY’RE GREAT!!! I’ve used headphones in my studio for years and learned to deal with the "bleed" problems. I’ve used "earbuds" for live performances, but have always hated the poor quality of sound and the level required to hear the mix. This has changed my world! These phones truely are comfortable to wear right out of the box. I didn’t have any trouble with fit either (even though the instructions claim it may take up to 10 days to get it right). The sound produced is incredibly even tempered and seems perfect for my listening requirements. I can hear the pages being turned in the orchestra (no fooling - really!) and the breathing of John Williams playing Classical Guitar. Oh ya, You can hear the definition of the bass drum track in Rock tunes that rivals some studio monitors, too. Unheard of (pun intended) in most everthing I’ve listened with before and my ears know the difference. I only made one mistake in buying a Westone product - that’s that I didn’t buy the UM2’s. I’ll fix that error in the near future. As for Earphone Solution - they’re what on-line companies sould be all about. Five Stars to both product and company... Pros: Cons:

    Rating
    Nickname
    Sergio - ITALY (Foggia)
    Summary
    Location
    Posted on
    11/20/2006
    Recommended?
    Yes

    The sound of these UM2 is GREAT... also in ITALY! Guaranteed! Delivered in two weeks in Italy from the order without customs costs… Thanks to earphonesolutions and its Staff! Pros: Cons:

    Rating
    Nickname
    Brandon
    Summary
    Location
    Posted on
    11/9/2006
    Recommended?
    Yes

    Great product, the foam sleeves are far superior to those that come with similar Shure earphones. These give me better isolation than even the custom molded silicone sleeves I had for my Shure E3. I'm also quite hopeful that the more flexible twisted cord will be more durable under my fairly rough use than the Shure cord was. Another big benefit that should be mentioned is that these lay flat inside your ear, making them comfortable inside of helmets, or when laying down. Pros: Cons:

    Rating
    Nickname
    Kachadurian
    Summary
    Location
    Posted on
    11/7/2006
    Recommended?
    Yes

    Unbelievable sound. No one mentions this but my ears are hard to fit with any sleeves. I went to a local audiologist who made custom sleeve for my ears. He set the molds and they sleeves were made by westone. The sound isolation is nearly 100% and the fits is like having the music in your head without knowing you are wearing anthing. The custom sleeves were about $100 and it's like having the custom molded westone buds for about 1/3 of the price. Pros: Cons:

    Rating
    Nickname
    Raymond
    Summary
    Location
    Posted on
    11/5/2006
    Recommended?
    Yes

    For the clarity of the high to mid-range frequency is better than E5C. The appearance look nice and the cable is flexible, however the cable is not replacable. Pros: Cons:

    Rating
    Nickname
    pussy lips
    Summary
    Location
    Posted on
    10/31/2006
    Recommended?
    Yes

    i love it! Pros: Cons:

    Rating
    Nickname
    Brian Lo
    Summary
    Location
    Posted on
    10/29/2006
    Recommended?
    Yes

    I just bought it last week. The sound was much bolder than Shure E4c. The only complaint is that the left (i.e. blue dot) and right side seemed to be on the opposite side - I can fit better into my ears if I put the red dot side into my left ear!! Pros: Cons:

    Rating
    Nickname
    Kevin
    Summary
    Location
    Posted on
    10/11/2006
    Recommended?
    Yes

    These are better than I expected them to be. Some of the people on head-fi really didn't care for the UM2's, but coming from the Shure E3C, there is a huge difference for me. One, is the bass, the E3C had some bass if you got a good seal, but these have awesome bass. Second is the highs. The high's on these are a lot cleaner/clearer. Not rolled off as much as the E3C. One thing that I do like on the Shure's a little better is Shure's signature mid-range. Don't get me wrong, the mid on the UM2's is very good, I just like Shure's mid-range sound signature a little better. Overall for the price and qaulity of the UM2's, you can not find a better IEM in my book. Pros: Cons:

    Rating
    Nickname
    James Groening
    Summary
    Location
    Posted on
    9/2/2006
    Recommended?
    Yes

    These Headphones are simply amazing. For the price these headphones are a no-brainer Pros: Cons:

    Rating
    Nickname
    steven blumberg
    Summary
    Location
    Posted on
    8/22/2006
    Recommended?
    Yes

    Recommended to me by Flavio, of your staff, I am extremely pleased with the sound and the fit. i have somewhat narrow ear canals (I am 6'2" and weigh 240 lbs, so it is the only small part that I have). I tried another brand, the sound was OK, but the fit was horrible, and painful after a short time. I spoke with Flavio, listened to his very accurate and astute inpressions of other earbuds, and went with UM2s. Now, they fit marveously and the sound is so real, it is incredible. Your customer service was great! Pros: Cons:

    Rating
    Nickname
    Adam Rapa
    Summary
    Location
    Posted on
    8/21/2006
    Recommended?
    Yes

    I've been searching for the ultimate in-ear buds for years now. I've tried everything that there is on the market, and with the Westone UM2's I'm finally satisfied. They give a superior sound without being bulky like the Shure E5's... Here's one more great review from a professional musician and audiophile. Enjoy! Pros: Cons:

    Rating
    Nickname
    roy rodgers
    Summary
    Location
    Posted on
    8/10/2006
    Recommended?
    No

    ah these earphones are just pretty decent, definitly not worth the money. SHURES' E3s are a much better buy and produce so much better sound Pros: Cons:

    Rating
    Nickname
    Adam
    Summary
    Location
    Posted on
    8/8/2006
    Recommended?
    Yes

    These headphones are so clear and comfortable its no wonder that top artists use them. They DO block out sound - a hell of a lot of it - which makes it dangerous to wear whilst walking around town - however as long as the volume is turned off you can still hear what people are saying to you without having to take them out. I found the silicon tips too big for my ears which means that ive had to use the foam tips - in my opinion the foam tips give a better fit and sound experience - but they do wear quickly and replacements need to be bought regularly. This is a fantastic price and i thoroughly recommend buying these NOW! Pros: Cons:

    Rating
    Nickname
    Methos
    Summary
    Location
    Posted on
    7/25/2006
    Recommended?
    Yes

    Well Done Tom in OS. I could not have made a better review for these earsets. I too know how both sounds and totally agree with you. If you won't the best it's is between the superfi 5 pro's and Um2. But if you had to go with one it would be the Superfi pros for sound and the Um2 for comfort. UE just has it. Um2 has too but just not the same level as the 5 pro's. But if you want comfort then the um2 are the best for comfort. The Superfi 5 pros aren't bad and sometimes I don't even know they are there but they do come up short when compared to the comfort of the um2s. But for sound only the UE2 has it even the reviewer of this site, when I emailed him told me this very thing. That the UE 5 pros would most likely sound better to most people in most music styles but it was the comfort that put the UM2's on top. So are you buying Mainly for Comfort or Sound? Pros: Cons:

    Rating
    Nickname
    Riaz Charania
    Summary
    Location
    Posted on
    7/21/2006
    Recommended?
    Yes

    The guy who mentioned selling his arm to buy the UM2 is NOT exaggerating. I thought my E3c's were really good. The UM2's blow them out of the water. The clarity and bass is amazing. Ignore people who claim that the bass is overwhelming. It is very important to have high quality recordings to get the most out of these. The majority of my mp3's are at 320kbs and I have never heard them like this before. These are a STEAL at $299. Pros: Cons:

    Rating
    Nickname
    Boy Thailand
    Summary
    Location
    Posted on
    7/17/2006
    Recommended?
    Yes

    It is the best earphone that I used it before Pros: Cons:

    Rating
    Nickname
    Iain (Scotland)
    Summary
    Location
    Posted on
    7/12/2006
    Recommended?
    Yes

    I have owned these for a week now and there is only one word to describe them; sensational! I have used the Shure E5C, Bang and Olufsen and the best that Sony have to offer and nothing can touch them, especially the bass reproduction. They have transformed listening to my iPod form being okay to spectacular, even if you can't afford them, SAVE UP, you will not regret this purchase. The 'phones arrived in four days from the US to Scotland, very prompt, I can't fault the company or the product. Pros: Cons:

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    Tom in OP, KS
    Summary
    Location
    Posted on
    7/10/2006
    Recommended?
    Yes

    I own a set of both the Westone UM2 and the Super.fi 5 Pro earphones. I bought the UM2's at the editor's recommendation. The UM2's are more comfortable than the Super.fi 5 Pro, but the Super.fi 5 Pro has a better sound, in my opinion. The low end (bass) of the music is better reproduced on the Super.fi 5's. I use these to listen on an iPod Photo and I mostly listen to rock, blues or jazz. (For those that are interested, I set my bit rate at 192 kb/s minimum, often at 256.) The iPod does not have a good equalizer for enhancing the bass response. The bass enhancement is limited and I believe the bass is distorted somewhat when the bass booster option is used. I have a Sony mini-disk player also, and it has better bass enhancement features. The whole point of this is that if you have a device that has better bass enhancement features, the better bass of the Super.fi 5 Pro may not be as big an issue. It was to me. The bass on the Super.fi 5 is good enough that I can listen without any bass enhancement, something I could not do on the UM2's without starving the sound for bass. The mid range and treble are very clear and vivid on both models, but I think I would give the nod to the Super.fi Pro 5. Added to the fact that they are cheaper, I would recommend these over the UM2s. In my opinion, the sound is good on both, but I felt the sound was bass starved on the UM2s. Another item to let you know if you don't have any high end earphones yet, and are considering them for the first time: Yes, the sound is better than on your iPod white earbuds. The sound is really not bad on the iPod whites, but you are going up in price an order of magnitude, and you CAN hear a difference. I agree with those others that have stated that it is like hearing the music for the first time all over again. Also, with the sound isolation technology, I can listen at incredibly low volume. Just to give you an idea of this, I can turn the volume off on my iPod and still faintly hear the music--they are that sensitive. So while these are good for listening in a noisy environment, they really shine in a quiet environment, when you can get the full appreciation of what you are listening to. Having said the above, the UM2s are more comfortable--there's no doubt on this. Wired Magazine did a review for the Super.fi 5 Pro and made a comment about feeling like you have baby carrots stuck in your ears. It's nowhere near that bad, but it is not as comfortable as the UM2s. I figure that a person is buying these more for the sound, and as such, I would recommend the Super.fi 5 Pro over the UM2s. When you consider the price, the preference becomes even stronger, in my opinion. If you are a first time user, I agree that you have to learn to get the good fit, to make the best of the sound. I have had the UM2's for about 3 months, and the Super.fi 5 Pro for about 2 weeks. It did take me a bit to learn to insert each of them (I use a rotate-them-in technique on each--seems to work the best for me.) For those that are interested, I also have the Bose Quiet Comfort II headphones. I bought earphones because I didn't like the amount of space the Bose took in my briefcase and I was looking for something smaller. I travel on airplanes frequently and use the phones to listen to music. After using both the UM2s and the Bose, I believe the UM2 provide slightly better noise isolation through the soft tip ends than Bose does through the noise cancellation technology. I have yet to use the Super.fi 5 Pro on the air plane, but I believe from using them at home, that the noise isolation will be comparable to the UM2s. How does the sound compare from the Bose to the Super.fi or the UM2? I don't have a good answer for that yet. For one thing, I have almost stopped using the Bose for listening on my iPod, due to the size convenience of the UM2 or the Super.fi 5 Pro. There is no doubt that either of the in-ear models has mid range and treble just as good as the Bose, but I think for the bass, the nod still goes to the Bose. The Bose are better, in my opinion, for listening to movies, although to be fair and honest, my lisening to movies through the Bose has been limited to my home unit when I didn't want to disturb the rest of my family with the 5.1 surround sound. Also, the Bose need more power to drive them--they are set up to be used on either home stereos or personal audio, whereas the earphones are set up more for personal audio. I have to have the volume turned up on my iPod to listen to the Bose, whereas if you have the volume more than 1/4 using the earphones, either the UM2 or the Super.fi 5 Pro, you risk hearing damage. Concersely, the UM2's were not good for listening to my stereo--to much sensitivity. Another tidbit for those that are interested: I hear some people say that using the earphones makes them give up listening on their home stereo. I can't agree. I have a good home stereo system, and none of the three--the Bose, UM2 or the Super.fi 5 Pro comes close to the sound of the stereo for clarity, accuracy or presence. I don't know what else to say on these. I hope this was helpful. I have tried to write down the things that I would have been interested in. Pros: Cons:

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    lordofmordor
    Summary
    Location
    Posted on
    6/28/2006
    Recommended?
    Yes

    great headphones. I love them. Everything sound so mauch better. I upgraded from having had etymotic research 4 about 6 year so so. Like Et but they had no bass. Um2 are just so superb. Pros: Cons:

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    T '
    Summary
    Location
    Posted on
    5/25/2006
    Recommended?
    Yes

    UM2 head phones are amazing! Delivers the sound spectrum with affortless clarity and without the need of high dB level. Comfort level is the best among many other types we have tried. Needless to say that given todays technology these earphones represent a very high level of workmanship and quality. If you can afford it, you won't regret it. what's more is that your music listening experiance will become a totaly new dimension. The service is also exelent from Earphone Solutions because we have received them in 4 days to the UK! We could only highly recomend them to anybody with the thought in mind that given our experiance with these earphones we belive that countless others would greatly benefit by having them. Keep the music playing!!! Pros: Cons:

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    Tulug Orhan ALPAY
    Summary
    Location
    Posted on
    5/25/2006
    Recommended?
    Yes

    I used this earphone and it's unbelievable sound. Pros: Cons:

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    Pete(New York)
    Summary
    Location
    Posted on
    5/16/2006
    Recommended?
    Yes

    The UM2's are great! This is my first earphone and they are super comfortable. The sound is incredibly detailed and the highs and mids are stellar. The base is not up to par with the highs and mids but is still quite good. I would prefer a punchier more energetic base sound. The clarity throughout the range is remarkable. Seems these are suited to jazz, classical, and a more refined sound. If you want your music to slap you this may not be the product for you, but if you want your music to caress and tickle, lulling you into a sweet embrace these are highly recommended!!! Pros: Cons:

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    Felipe Rodriguez
    Summary
    Location
    Posted on
    4/14/2006
    Recommended?
    Yes

    An absolutely superior earphone! The harmonic extension and clarity are outstanding. Lower frequencies are reproduced with authority while very articulated. The midrange is a little on the warm side but fluid and never fatiguing (a plus for me). Highs are clear and never “clipped” and soar effortlessly. The UM2s provide detailed soundstage and great dynamic range. I highly recommend these transducers. They will please listeners from all sides of the spectrum. Money well spent! Pros: Cons:

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    Erik from Perth Australia
    Summary
    Location
    Posted on
    3/15/2006
    Recommended?
    Yes

    Just wanted to say thanks for the brilliant service, I just recently upgraded to a set of Westone UM-2 in ear buds from your online store down here in Australia to replace my old Shure E-2’s for work. I have had custom moulds made up for for my UM-2’s and just had a listen to them for the first time yesterday and couldn’t put them down, these have to be the best set of in ear drivers I have heard to date. Completely blew the Shure E-2’s and E-5’s out the water in every respect for comfort, great sound quality and best of all price! Well recommended, I have been spreading the news downunder about your site and of course price, well done. Many Thanks again, Pros: Cons:

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    Michael-Kissimmee
    Summary
    Location
    Posted on
    3/4/2006
    Recommended?
    Yes

    One word, like many other reviews here...INCREDIBLE! Incredible service @ earphonesolutions, and unsurpassed quality, comfort, and sound quality with my UM2 earphones. I've always been big into sound quality and have owned top of the line (over-ear)Sennheiser's, Sony, and Bose headsets. When I got my iPod, I was not happy with shipped in-ear headset (who is???)and went retail and purchased Sony EX71SL. For the price, I couldn't complain...until they hurt over long listening periods of time, and they never really fit in my ear, as I kept having to shove them deep in my ear canal to get them to seal for short periods of time. After reading reviews on ilounge.com, I found my way to earphonesolutions.com. I must admit that I was confused as hell with all the prices and offerings up until this point, and when I started in the reviews on the site, I quickly came to the UM2's. My search was over! Thanks to all the "expert" reviews. I could not have made my selection with ease and confidence if it wasn't for the reviews, including Flavio's from earphonesolutions.com. While the cost was more than I imagined spending, I just knew I had to do it and I'm so glad I did. I can't believe I was missing a perfectly sealed fit (like with my UM2's small foams) for so long, nopt to mention incredible sound reproduction for many many different genre's of music. Why did I wait to make the jump?? Oh well, I'm the happiest I've been since owning any portable device w/ earphones. Not only do I get a lot of compliments on the look of the UM2's while in public, I totally feel like I'm in a different world while I have them on. Works great for hypertension and for those that can't deal with crowds while shopping! LOL It only took a couple hours to get used to the new fit and to find the perfect positioning of the phones. Once you find the "G-spot", it takes no time to put them on for future use. The cord goes over the ear, which I like because there are times I have to hear and talk with people and I can pop the phones out and they dangle close to the ear for easy re-insertion. I've been a proud owner for about 3-4 weeks now, and have even slept with them once! You can't even tell something is in your ear! Bottom line.?.?.?. Buy the Westone UM2's! Your search for perfection will be over. PS: I found that I lived practically next door to earphonesolutions and they were the best! I couldn't wait to get my hands on my new UM2's so they arranged for me to pick them up in person and I got a call about 10 minutes after I ordered them! Thanks earphonesolutions for keeping this spoiled kid ("need right now" kind of attitude) happy! Pros: Cons:

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    Richard S
    Summary
    Location
    Posted on
    3/3/2006
    Recommended?
    Yes

    Absolutely delighted with my new UM2s. Previously owned some Ety ER4ps but the UM2s beat them for sound and comfort. Not only are these great for blocking out sound on planes they also work well as headphones worn at the gym - none of the feedback from the cable of the Etys Pros: Cons:

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    Tom
    Summary
    Location
    Posted on
    2/18/2006
    Recommended?
    Yes

    First, a compliment to Earphone Solutions: the service is terrific. The phones arrived three days after I ordered them, and they were precisely as expected. Now, for the UM-2: they are everything all these nice people who have contributed comments say they are. I have tried virtually every top-drawer earbud, and these are in a class by themselves--at least until you get to the category that costs more than twice what these cost. They are comfortable, clear, and the bass that is missing on most others is here big-time. My Ety's had so much cord feedback that they were annoying; none of that here.I guess the only question is why would anyone even consider any other brand? Pros: Cons:

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    Floringel
    Summary
    Location
    Posted on
    2/16/2006
    Recommended?
    Yes

    You suddenly hear things you never believed to be possible: the seating order of a classical orchestra, some percussion sounds and so on. It is really an experience. Pros: Cons:

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    Lance Delo
    Summary
    Location
    Posted on
    2/15/2006
    Recommended?
    Yes

    Just got mine today, great service and very fast delivery. I quickly settled on the tri-flange silicone tips, as the soft foam tips felt odd to me and I couldn't get the full bass experience with them. I tried the tri-flnge tips, had immediate success, and that was that. I *am* used to wearing similar tri-flange silicone ear protection in a variety of circumstances, so perhaps that had something to do with it. I then spent about an hour listening to tunes on my iPod and doing A-B comparisons with my collection of lesser buds and earphones. Caveat: I've not owned other higher-end buds (iems), earphoes, etc. I *have* been a hobby musician for decades, worked part-time on both sides of pro sound "desks", was in a blues band, and am a closet audiophile (I just refuse to spend the untold $10,000's that truly good audio gear costs.) That being said, these things are excellent! The bass is superb, the mids and highs are clear and present without any harshness or excessive "brightness" or "presence", and they have great balance across the spectrum. The clarity and resolution is very good, bringing out a lot of detail in the music. They isolate *very* well (at least with the tri-flange tips), and are *very* efficient. That is *very* nice for use with the iPod, as in my experience the iPod lacks the "ooomph" (milli-watts of amplifier power) to drive a lot of earphones etc well. That combination of lack of isolation (with most earphones) and poor efficiency has always left me feeling like the iPod experience was a compromise, albeit a good one. Not any more. In contrast, the UM2s are like having a veil lifted and they reveal the immediacy and impact of the music that I often find missing. My initial reaction was actually to be a little un-nerved. I'm used to *only* hearing that kind of deep, well-resolved bass with subwoofered pro sound systems. It's just odd to me to have that kind of range, response, and immediacy flooding my ears without *feeling* the bass as well! Anyway I, like a lot of people, have spent at least half the cost of the UM2s on a collection of lesser buds/earphones recommended by acquiantences or shop personnel, only to be disappointed in very case. If you are serious about music and at all are inclined, save yourself the wasted funds, time, and lackluster experiences and get a pair of these things. Yes, they really are that good! I'll close by pointing out (again) that I've not owned other higher-end buds/earphones, so can't pretend to compare these things to other similar (or often much more expensive) solutions. For all I know, other brands etc are just as good and it's just a matter of personal preference. At the same time, I heartily recommend these on their own merits! Pros: Cons:

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    tom delong
    Summary
    Location
    Posted on
    2/12/2006
    Recommended?
    Yes

    BEST earphones ever Pros: Cons:

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    Nickname
    Tony G
    Summary
    Location
    Posted on
    2/9/2006
    Recommended?
    Yes

    Had Ety's 4P's. Great separation and detail. Decent base, but I always felt I was missing something. Considered the E5C's and hte UM-2's and the UM-2's won out. They have all the details of the Eyt's, that is, it is all there, but because the breadth of range, it is not as simply easy to dinstinguish as with the Ety's. That said, the music sounds more "real" as if you listening to the actual performance. The lows are strong, but not overpowering as are the highs. It makes me want to take out my guitar and jam with the sound. Pros: Cons:

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    jim hamilton
    Summary
    Location
    Posted on
    2/2/2006
    Recommended?
    Yes

    they kick tail Pros: Cons:

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    Mariano Biarge
    Summary
    Location
    Posted on
    1/30/2006
    Recommended?
    Yes

    Excellent product!! I have owned other ear phone from top brands, and the UM2 are above in sound and in quality. VERY, but very comfortable!! I use the UM2 with my Ipod for classical and jazz and the clairy in all range is amazing. More for less money! Pros: Cons:

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    Philip Tanen
    Summary
    Location
    Posted on
    1/27/2006
    Recommended?
    Yes

    The supply the full sound my Ehtomatic ER4P MicroPro (ER4) Earphones ER4P could not. Now I do not have to play music as loud or keep adjusting the fit in my ear to get a seal. Now I just plug in and get the BIG BASS! If you listen to music daily it is a great investment... Pros: Cons:

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    Anthony Mingo
    Summary
    Location
    Posted on
    1/27/2006
    Recommended?
    Yes

    These have become my favorite way to listen to music - out and about or at home. I'd even wear them to bed if my wife didn't mind. Such beautiful staging and tight response, it makes me smile every time. Pros: Cons:

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    Rene Barthen(holland)
    Summary
    Location
    Posted on
    1/23/2006
    Recommended?
    Yes

    The UM2 are amazing good very low Bass Absolute fantastic sound. Pros: Cons:

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    john hebert
    Summary
    Location
    Posted on
    1/22/2006
    Recommended?
    Yes

    simply the best! Pros: Cons:

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    G Russo
    Summary
    Location
    Posted on
    1/22/2006
    Recommended?
    Yes

    I purchased these on Wednesday evening and they were in my mailbox that Saturday. FMA is an awesome company to deal with. Top notch. I have owned the Shure e5 and I find these to be much more comfortable than the e5's. The cord is much lighter, and I disliked the memory wire on the e5's. In addition, the e5 cord was a mess of tnagles. No so with the UM2's. Sonically, they are quite similiar. I have only listened to these for about four hours as of this post, so I am becoming more familiar with them as time goes by. Excellent bass response without taking away from the midrange and higher frequencies. However, they do not isolate as well as say the Shure e4's or Etymotic ER4P. Has to do with the driver enclosure. No dual driver IEM will allow you to insert the stalk deeply into the ear. To compensate for this, I am using the Shure tri-flange tips and I like the sound signature of these better than all others. I usually use the long Comply tips on the e4. The tri-flanges are not as compfortable, but isolate more outisde noise. Great for NYC subways. These are better than the e5's for less money. It's a WIN WIN. Thanks FMA. Pros: Cons:

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    A
    Summary
    Location
    Posted on
    1/21/2006
    Recommended?
    Yes

    The westone um2 are the most amazing headphones i have ever used. Pros: Cons:

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    Rob
    Summary
    Location
    Posted on
    1/21/2006
    Recommended?
    Yes

    I have owned Shure EC3 and Sennheiser head phones and they were good. The UM2 are just a grade above. Inreal sounds, background noise all but gone. VERY comfortable, and they stay in even when you are active, which is a HUGE plus for me. They also are very comforable in your ear, no pressure and fits well. I use them primarily with my Ipod and the clairy is amazing. I hear faint tones, that were lost with the others. The price is good compared to the Shure, and the sound better. I know hearing is believing but if you invest you WON'T be sorry. Pros: Cons:

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    Sven (Norway)
    Summary
    Location
    Posted on
    1/19/2006
    Recommended?
    Yes

    The best earphones for the iPod! Absolute fantastic sound. Pros: Cons:

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    BP
    Summary
    Location
    Posted on
    1/18/2006
    Recommended?
    Yes

    I just received my UM2's...they are awesome...they are very comfortable to wear..and the sound is just amazing.The highs,lows, & mids are truly crystal clear......UM2's are the best.... Pros: Cons:

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    Chris R
    Summary
    Location
    Posted on
    1/6/2006
    Recommended?
    Yes

    The UM2's are the best sounding phones (in ear or not) that you will ever listen to. Clear, crisp highs with wonderful rich bass. The key is achieving a complete seal. The more you use the bad boy's, the better they sound. You will not be sorry. Well worth the money! NO QUESTION. Pros: Cons:

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    TJ
    Summary
    Location
    Posted on
    12/29/2005
    Recommended?
    Yes

    Wow! You hear more with the same music! All the instruments in front and on the back, you can clearly distinguish them! I tried this on a CD player, an IPod and PDA (mp3). The musics I tried were Opera, classical, hip-hop and country. The bass is amazing! There is no useless "boom" bass. The heavy bass comes out just so "right". With it, you can also hear the highest tone of Violin so crisp. When I compared the sound of UM2 with IPod ear phone side by side, I immediately noticed how much little sounds I have been missing out. All of a sudden, IPod ear phone has so much "mumbling" which I did not realize before I tried UM2. And I am not even an music artist or an instrument player! Money well spent! Pros: Cons:

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    Alan
    Summary
    Location
    Posted on
    12/26/2005
    Recommended?
    Yes

    The UM2's can be summarized in one word: amazing. I feel these earphones make listening to music more enjoyable than ever. I've had my 5G ipod since the beginning of Dec and have dreaded listening to it for longer than an hour because of the painful "earphones" that are included. The UM2's really add to the ipod experience; they are comfortable, sound perfect, and aren't overkill. I can hear so much more in my music than before because of the noise isolation, it really is something that has got to be heard to appreciate. earphonesolutions.com is a great place to purchase the UM2's. My mom said she had no problems whatsoever when buying these for me for Christams. I would definately give the westone UM2's two thumbs up. You can wear them for extended listening and it feels like you've just put them on even after 2 hours of wearing them. Higly recommended. Pros: Cons:

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    Chris G
    Summary
    Location
    Posted on
    12/13/2005
    Recommended?
    Yes

    First off, shopping at EarphoneSolutions is a wonderful experience. I have purchased Etymotic ER6i, Sure 3C, UM1 and most recently UM2. When I found the true comfort and pleasure I got from my UM1's, I just had to branch out and go for the UM2's. Simply put...AWESOME. Easy to work with, light strong wires and sooo comfortable. The sound is absolutely the best I've heard and for $299 I consider these almost a steal. Pros: Cons:

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    brent young
    Summary
    Location
    Posted on
    12/12/2005
    Recommended?
    Yes

    in short, this is the best listening experience (and buying experience) ive ever had... the long version: i am more than happy with the wonderful sound that these earphones provide, and (although i did not need much help) just going into this purchase with as much information as earphonesolutions.com provides and the security of knowing that i can return them if i am not satisfied made me very comfortable... and as a consumer in this day and age, that really counts for something... that said, i was not immediately impressed with these earphones... ive gone through a number of aural 'upgrades' within the last decade or so... first i got a pair of above average consumer over-the-ear headphones to replace the horrible stock minimuffs that came with a portable cassette player... now that was a treat..! (and ive used them up until i got these earphones, as they have just recently been broken)... from there i graduated first to a nice, solid set of speakers, and then to a 5.1 setup a few years ago... the 5.1 really spoiled me, as the amplifier had a feature to upmix stereo to 5.1, which sounded incredible... i found myself trying to re-hear everything i had ever listened to to experience it all with that wonderful sound... but sadly, i killed the amplifier (probably from overuse) about a year ago... since then ive been searching for a worthy sucessor... at first i considered another 5.1 setup, but as ive moved around a lot recently i have tired of the hassle of dismantling and packing and then unpacking and setting it all up again... also, space is a huge consideration... so i began looking for something more portable... ive looked around for some 5.1 headsets, but they dont sound to be much of an achievement... and then my brother told me about how he was considering some in-ear-phones made by a company called etymotic... i stumbled upon this site while researching... he ended up buying his (the 6i), and then i recently decided it was high time i got myself some decent earphones... i was still considering some large over-the-ear-phones, since my only good earphone experience had been with that type... but after weighing considerations like portability, comfort, isolation, and sound quality (and also on my brothers recommendation), i decided to try in-ear-phones... after reading so many reviews and other information on earphonesolutions.com, i decided i would buy from them since they had a very reasonable return policy and i appreciated the help they had indirectly provided (not to mention great prices!)... i ordered my set on an early monday morning and began using them upon their arrival on thursday... i had read about people having to allow for a week or two to get the full effect, but i cant imagine these sounding any better than they already do... and thats my problem... i wasnt immediately floored by their performance because these earphones are extremely accurate... you hear everything just as it was recorded: hiss, pops, background noise... but besides that, they sound so 'right' that i just felt comfortable listening to them... no gimmicks; no fancy effects; just good, clean sound... but after listening to a few different types of music with them (and various recording syles) i was stumbling across what (for me) is easily their greatest strength: realistic reproduction of string instruments... all sound has texture and weight, but guitar in particular (to me, since i play guitar myself) stands out in this sense... theres a percussive nature to strumming and plucking (and bowing on other instruments), and until i used these earphones i had never heard that reproduced accurately before... besides that, im hearing all sorts of things that i never knew existed in the music i love... the sound is wonderfully balanced... so its impossible to avoid sounding cliche: just as i did when i got a good set of speakers, im hearing my favourite music again for the first time... money well spent..! Pros: Cons:

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    Sean Mclaughin
    Summary
    Location
    Posted on
    12/8/2005
    Recommended?
    Yes

    What else can I say the UM2 head phones are amazing. The costumer service at earphonesolutions.com is also very good. This is Info for anyone that has the Sirius S50 portable unit. Not only is this an excellent product but the Westone UM2 fit it perfectly. I know people are always worried the heads might not fit the device their getting it for. Pros: Cons:

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    Michael DeMichele
    Summary
    Location
    Posted on
    12/6/2005
    Recommended?
    Yes

    This is an excellent sounding set of earphones! I know many have commented on their quantity of low frequency output, some say its to the point of overshadowing the mids and highs. I found this to not be the case. I find the quality of the bass is more remarkable than the quantity, and the overall presentation is very well balanced and musical. Finally, special thanks goes out to Flavio for unsurpassed customer service. Even though, I took advantage of discount pricing, I was treated very well(actually better than I would have expected had I paid full retail). I would not hesitate to do business again with earphonesoltions, in fact I already have and will in the future too. My preferred vendor for everything they sell. Pros: Cons:

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    Saint
    Summary
    Location
    Posted on
    12/5/2005
    Recommended?
    Yes

    Firstly I was quite surprised by the fast International delivery to UK (5 days flat!). The plastic package comes with 2 pair of normal and 2 pair of short Comply tips and a small pouch for earphones. Also there is a pair of Triple flange sleeves and an airline adapter for free! Very happy with the delivery service. The Westone UM2s are absolutely brilliant. I've been using them with the default foam sleeves that were already on them and am lovin it. I've used them on 3 hour journeys on trains and on noisy London Tube and the only sound that I can ever hear is of music. Absolutely incredible sound. The wire is smooth and thin so you can't even feel it above your ears. I had ordered Sony NWA-608 (2GB flash memory player with FM Tuner) and wanted top quality in-ear phones. I had been planning to buy Shure E5Cs but when I talked to the only distributor (recently appointed) the consultant introduced me to Westone UM2s and after extensive research I ordered them from US. In UK they are sold for GBP245 and I saved a little over GBP70 by ordering them from US! As I know that my left ear always gives me problems with earphones I had to try different sleeve to achieve an exact filt. Just try different sleeves to suit your in-ear shape and you won't regret buying these earbuds. I have always been unhappy with the earphones supplied with the iPods or other mp3 players and UM2s simply changed the meaning of music by bringing reality and clarity to my ears. I am extremely happy with the UM2s. Buy them and you wouldn't regret investing your money in them. I use them to listen to music from my laptop and am considering buying a Creative Audigy2 PCMCIA soundcard for it to get the best music from my laptop and UM2s. Pros: Cons:

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    Randy
    Summary
    Location
    Posted on
    12/5/2005
    Recommended?
    Yes

    My ears are old: 66 years old, to be exact. Yet after having used Ety ER4's and Shure E4c's for years, and now trying the UM2's for the first time, my ears feel young again. These UM2's are in a class by themselves. No more wondering where the lows went; no concern about a thin mid-range; and the sound stage is incredible! This one is a no-risk decision. Go for it! Pros: Cons:

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    Nickname
    Azhar Elmiza
    Summary
    Location
    Posted on
    11/30/2005
    Recommended?
    Yes

    I lovin' it! This is the best earphone that I ever have. I've been using it only for less than an hour but the sound is already excellent. I'm using for my iPod and my laptop with Creative Audigy 2 ZS. It's wonderful! I can listen to the sound that I didn't even know it's there before. It's AWESOME!! No wonder I haven't seen anyone rated this earphone less than 5 stars. NO REGRET!! By the way, you guys in FMAsolutions.com are GREAT!! My shippping came is about 3 days after I clicked the order button!! You guys really awesome!! Pros: Cons:

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    Nickname
    Tom Cooper
    Summary
    Location
    Posted on
    11/17/2005
    Recommended?
    Yes

    Very full & deep bass which is what I was after. The sound isolation is superb and they are extremely Comfortable. Great Service too taking 5 days to reach me in the UK. Pros: Cons:

    Rating
    Nickname
    amdj
    Summary
    Location
    Posted on
    11/17/2005
    Recommended?
    Yes

    First off, props to Earphone Solutions for fast service. I got my headphones within 4 business days and I live in California. These headphones are wonderful. You must adjust them a bit to get the perfect fit. I'm using the provided short comply tips, and when I wear these they are extremely comfortable. They block sounds from the outside world incredibly well. My music sounds wonderful on my old iRiver Slim-X350. It has a sort of customizable EQ along with bass/treble tone controls which the bass can be pumped to the max without distortion. On the iPod 5g however, I noticed that you should reduce the mp3's initial and ending sounds by using the tools provided by iTunes in the options menu. The sound isn't as good as my slimx but they still sound amazing. The mids and highs are not overkill but hit the spot. The lows on these headphones are very fun and have a ton of bass to back that up. These headphones are well worth the price, and if you're looking for a IEM for all tpyes of music, this one is definitely the jack of all trades. Rock, hip hop, and trance all do very well with these headphones. Consider these if you want bass that's not boring, highs and mids that can be perfect to your tastes if you can EQ them. With no EQ, these still sound very good but not as fun. Also, these are nice for going to the gym with. Pros: Cons:

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    Nickname
    Peter R.
    Summary
    Location
    Posted on
    11/8/2005
    Recommended?
    Yes

    1 week ago recieved UM2's wasn't shure what to expect right away as went through Shure e2, e3 and Sony 700 dj and now these um2's. WOW, Wow !, things I've heard is amazing, comfort level compared to shure e3, well not comparable :> they are just soo much better. I'm not audiophile but just love music and try to get the best that I can. I really, really love my um2's. Pros: Cons:

    Rating
    Nickname
    sidewinder
    Summary
    Location
    Posted on
    11/5/2005
    Recommended?
    Yes

    First of all, I’d like to say I was positively surprised by the fast delivery (international order, 5 days). The plastic package comes with an airline adapter, 2 pair of normal and 2 pair of short Comply tips and a small pouch. I owned the Shure E2C for a couple of months, and my first opinion was that it didn’t sound a lot better compared to those clip-on ears that came with my CD-player. But after serious burn-in and combining with a Marantz home amp they did sound quit good. The really low frequenies although sounded somewhat muddy en the higher frequencies sounded harsh. Now I have the same feeling about the UM2’s when using them for the first time. First reaction was that they didn’t actually deliver a totally new and way better sound in general which I had hoped for. I’ve been listening for about 5 hours since delivery and I have to admit that they produce a very clean sound, with very accurate low and high end (thanks to the dual drivers I guess) compared to the E2C. Music is a lot more sharper in general. Voices are very clear, they aren’t that much pulled forward and instruments have a lot more sharpness compared to the Shures. With 119 dB/mW they are easily driven by portable MP3 or CD-players.The Shures had 105 dB/mW which means you have to turn op the sound level to get to same sound pressure compared to the Westone UM2’s on a lower sound level. They also have a different sound signature compared to the Shures I used in the past. Shure just sounded so much more powerful and forward to my ears. These Westones do whatever it takes to deliver nice sound, don’t get me wrong, but it’s just that I’m used to sound coming from E2C’s. That’s the biggest disadvantage I guess if you’re trying a new brand of in-earphones. I was a bit shocked by hearing a totally new sound signature, and I was thinking if I made the right decission by choosing Westone. But I can adapt fast. I don’t think I’m going to buy an amp soon cause these in-ears can deliver some decibels. A good CD-player is enough. Hell, even then you’re going to get high quality sound. It produces even better sound compared to my pc (which has a onboard soundcard. It’s good for the usual stuff, but using these UM2’s, you’re gonna need a better source imo). I don’t have an MP3-player, so I can’t compare the sound quality, but I swear by a nice CD-player. They cost less, have very fine materials built in on a higher end model, and play every song in WAV-format (highest quality possible). 300 dollars is a lot of money for these small electronic devices. In Belgium, the country I’m living in, everything costs a lot more. I paid 120 dollars (100 euro) for the E2C’s, and if I didn’t know about this website I’d buy the Westones on a UK website where they cost 500 dollars (400 euro). Crazy isn’t it? A final word, while listening to some rock songs, I don’t think I’m gonna need a new in-ear monitor for a long long while. Probable never, cause this site gives the UM2’s the editor’s choice, and editors can’t be wrong. Pros: Cons:

    Rating
    Nickname
    aso drummer
    Summary
    Location
    Posted on
    11/2/2005
    Recommended?
    Yes

    great price, great service, oh, and the UM-2 completely blow away my shure e-3's. Pros: Cons:

    Rating
    Nickname
    Juan Carlos Mendoza
    Summary
    Location
    Posted on
    10/17/2005
    Recommended?
    Yes

    Flavio you were so right, this monitors are absolutely the best, they are so music friendly, so balanced on mids highs and lows, the sound is incredible, and so so nice to wear when I compare with my E5c, I receive them today and I could not take them out from my ears, they are addictive, all my music on my iPods sounds so new I have been all day listening old songs just to see how good they sound with my new UM2´s, thanks again, great earphones, now I will let my E5c as second choice. Pros: Cons:

    Rating
    Nickname
    Jake (Singapore)
    Summary
    Location
    Posted on
    10/7/2005
    Recommended?
    Yes

    Only one word to describe the UM2...EXCELLENT! Pros: Cons:

    Rating
    Nickname
    Engracia M
    Summary
    Location
    Posted on
    10/5/2005
    Recommended?
    Yes

    Westone UM2 in-earphones are simply the best I have used and heard. I had the E3c and E4c, but compared to the UM2, the sound produced is way far off better then the E3c and E4c, I did try the E5cs from my friend but I still think the UM2 produces a more musical and blissful experience. Thanks to earphonesolutions too for their great reviews and excellent, and I say again, excellent customer service...I will definitely recommend you guys to my friends! Pros: Cons:

    Rating
    Nickname
    Brian Tesoro
    Summary
    Location
    Posted on
    9/28/2005
    Recommended?
    Yes

    After a recommendation from Flavio, I decided to purchase these earphones. I've upgraded from my Shure E4c's. I like my Shure, it's perfect for vocal, classical or any songs that are "trebbly." However, when it comes to "thumpa-thumpa" bassy songs, it lacks the bass. Using the triple flange included with my order, I modified it to make it 2 flanges to make the fit better like my Shure earphones. I prefer the fit of these compared to the Shure, it's more secure and stable in my ears. I primarily use these for exercising coupled with my iPod shuffle and they stay put. The Shure tends to unloop from my ears because of the thicker wire. And the sound...all I can say is that it's not muddy rather, it's well-balanced with great bass. Vocals are crisp. I like the thinner wires as it wraps better on my Sumajin Smartwrap cable manager. I feel like the sound coming out of the earphones straight from the box sounded great. I feel like I didn't have to do a burn-in like my Shure earphones. I felt that it took a good week for the sound to stabilize with the Shure. Thanks Flavio for the wholehearted recommendation! Pros: Cons:

    Rating
    Nickname
    Ross
    Summary
    Location
    Posted on
    9/28/2005
    Recommended?
    Yes

    These are truly beautiful sounding headphones. Granted my only previous experience with headphones would be the Sennheiser PX 100 and Grado SR 225s. They let me pick out new things in my music that I have never heard before, and silence the noises of the outside world well enough. As for this company, they have for the most part superb service, I just wish shipping didn't take nearly two weeks (Note: Not entirely their fault.) Pros: Cons:

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    Nickname
    Ron Steadman
    Summary
    Location
    Posted on
    9/23/2005
    Recommended?
    Yes

    For those who don't know, Westone CREATED AND manufactured for Shure the E5c for the first years. After that Shure decided to have them manufactured somewhere else (probably in Asia). The UM2 was the original project and Shure wanted to enhance the bass, enhance the highs, in other words, alter the sound to what they think was good. For that reason Westone had to enlarge the crossover and put that where the cable splits. Because of all the "enhancements" the cross over ended up being so large that thicker cables were requested by Shure. The E5c is the "Frankenstein" and the UM2 is the original art work. I like my E5c but the UM2 is better in every regard. If you want, you can have your own "enhancements" via EQ but all the range will be there to be explored. The E5c is already altered and it's more limited to what you can output. Pros: Cons:

    Rating
    Nickname
    Manu
    Summary
    Location
    Posted on
    9/23/2005
    Recommended?
    Yes

    I bought these to hear music while I work. Too bad !. I cant work anymore with these on. I keep on noticing new sounds. Music is religion for me now. Thanks to Westone and Earphonesolutions now Im hearing the best sounds I ever heard. A word of caution : Watch out for your manager shouting at from behind. Pros: Cons:

    Rating
    Nickname
    Senthil Rajan
    Summary
    Location
    Posted on
    9/21/2005
    Recommended?
    Yes

    I today bought the UM2 in-ear earphones. I am not a big audiophile, but I like to hear 100% music and would like to hear all the sounds a song reproduces. I also own the Sony-MDR-700DJ series headphone. I must admit, that the UM2s are the best sounding earphones I have ever heard. They produce such clarity and bass - man its unbelievable. I initially was a little suspicious about the performance from such a small earphone. But I was totally proved wrong. I listen to Indian Songs(Tamil Songs) which are extremely well recorded these days with a lot of additional sounds which ordinary earphones can never reproduce. With UM2, in many songs I couldn’t believe that I missed out a lot of instrumental sounds all these days. Initially I tried UM2s with Ipod Shuffle. Then I tried with my Creative Audigy 2 ZS sound card in my laptop. Then my whole meaning of music changed. I never imagined that a single song can have so many sounds running all over my head. With my ear insertion technique improving, so is the quality of the earphone. I bought it from Earphonesulutions.com. I can say that they have the best service I have seen till now. My UM2s were not available in their stock when I ordered. They managed to contact Westone and shipped my order the same day, directly from Westone itself. Unbelievable service. Thank you guys. You are incredible. My advice is even if you are not an audiophile, GET YOUR PAIR OF UM2s, even if you have the slightest interest for good music. They are really unbelievable. Pros: Cons:

    Rating
    Nickname
    Boris
    Summary
    Location
    Posted on
    9/16/2005
    Recommended?
    Yes

    This is a superb earphone. I've owned the Etymotic Research ER-4P, the Shure E4, and the Stax SR-001 Mk II system. The UM2 is, in my opinion, substantially better than the ER-4P and the E4 overall, though it does have a different sound signature, and it is similar in sound quality to the Stax system, though once again with a different sound. However, given the practicality of the UM2 and the lack of said practicality of the Stax system, the UM2 comes out the winner. This earphone offers a very solid low-end response, with good bass resolution, a full, natural and well-rounded midrange, and a clear but somewhat recessed treble. The treble is not as rolled-off as it is on the Shure E5c, nor is the midrange as forward, and on the whole, the UM2 has a better tonal balance than the E5c. On the downside, the midrange has a slight hardness to it that manifests occasionally on some vocals and guitars, and there is a small degree of sibilance, which isn't there on the E5c. By comparison, the ER-4P and E4 offer a substantially brighter sound with slightly better treble detail, but they sound downright thin and strident next to the UM2, and they offer a far more compressed soundstage, whereas the UM2 sounds open and spacious. Comfort is excellent - the UM2 is similar in design to the E5c, but doesn't have it's annoying memory cable, and it's sound tube is angled differently to the E5c, giving it a more natural fit. Construction quality is quite good as well. The earlier models suffered from a cable greening issue, but the new black cables seem to be immune to it. I get the best sound quality using the Shure Clear Flex sleeves. The UM2 is _very_ sentivite to eartip choice, and it can sound like a completely different earphone depending on what tips you use. The Comply tips are too bassy for me, the Shure foamies are very open sounding but also very sibilant, the Ety triflanges sound congested and the treble is too sharp, but the clear flex sleeves are pretty much perfect. Of course, eartip choice is a highly personal affair, and we will all get different results due to our varying HRTF's and anatomies. The point that I'm trying to make is: try out as many different sleeves on the UM2 as you can before pronouncing judgement as to it's sound quality. Custom sleeves are also available, but I would suggest going all the way to the ES2 custom-molded earphone instead. Come on. You know you want to! Overall: Highly recommended. This is as close to a full-size headphone sound as you're going to come in the canalphone world without going custom-molded. The E5c is also very much recommended, but the UM2 is better in my opinion. Pros: Cons:

    Rating
    Nickname
    Flavio T (EarphoneSolutions staff member)
    Summary
    Location
    Posted on
    9/15/2005
    Recommended?
    Yes

    March 28, 2005

    When I tried these a couple of weeks ago in a Trade Show in Orlando, FL, I told my wife we HAD to get these and let our customers know about them.

    Then I saw the impressive list of artists that use the earphones manufactured by the UM2 makers. Check it out!

    So today I got our first UM2 Dual Driver in-ear earphones. I have been testing the UM2 since I got them a couple of hours ago. I'm testing them with my iPod Shuffle (the iPods are in the cars -- will get them tomorrow). The Shuffle is driving this thing with perfection. Prince is playing some serious tunes on these dual driver high end babies right now.

    Finally! The UM2 delivers great bass, great detail and very similar to the Shure E5c in appearance and performance. One of the differences is that because the UM2 derives from a newer project, the crossover is housed in the ear bud instead of outside like the Shure E5c. A couple of things the UM2 resolves much better than the E5c and they are related: the fit is better and I think it’s because they are slightly fatter (just a hair) and for my ears it provides a better fit. The other thing is that the CABLES are MUCH BETTER. My biggest complain with the E5c were the cables. On the Shure’s E5c they are thick and to make matters worse there’s a memory wire that goes around the ear. With the UM2 there are no memory wires and the cable is thinner falling gently behind the back of the ear. In that sense they work exactly like my favorite cables from before on the discontinued Shure E1. It provides a much better experience in my opinion since for me dealing with the E5c cables was always a hassle. The cables on the UM2 are thinner but not fragile like some of the ones seen on the Etymotic earphones. I did not experience any microphonics so far (noise that gets transmitted to the ear by the cables), a common problem with the Etymotic earphones. The transparent finish goes even better with the iPod than the white cables. Very cool looking. Best isolation so far and best comfort from the foam sleeves. Although these sleeves fit the Shure E3c and the E5c, the texture feels better on the skin, they are also softer and expand better than the Shure PA750. Pros: Cons:

    Rating
    Nickname
    J.S.
    Summary
    Location
    Posted on
    9/13/2005
    Recommended?
    Yes

    This is the most amazing in ear monitor, much better than the Shure E5c, I have them both and UM2 has much heavy bass and not too over powering highs. Although the cord rub against cloth produces annoying noise. Buy UM2 and you will be amazed how music really sounds like. Pros: Cons:

    Rating
    Nickname
    JT
    Summary
    Location
    Posted on
    9/9/2005
    Recommended?
    Yes

    After some use now I definitely prefer this over the half dozen other earphones I've had experience with. I do find them a bit awkward for indoor use but this is no big deal. I prefer over SHURE 4 and 5, for example and prefer them over any "high end" earphones in their class. Period. They're great. My thanks to Flavio for recommending them! Pros: Cons:

    Rating
    Nickname
    Andre Chiang
    Summary
    Location
    Posted on
    8/21/2005
    Recommended?
    Yes

    I just lost my UM2 virginity and thank God... I think my life has just been changed forever... I feel like I'm in a subpar sound world and even though I don't have the money to buy one right now... but my friend got me to try these little pieces of heaven, and I have had a religious experience... I have to have some and I will sell my left arm to get a pair... Anyway, its just so good... Pros: Cons:

    Rating
    Nickname
    JT Kansas
    Summary
    Location
    Posted on
    7/29/2005
    Recommended?
    Yes

    My son, a music teacher, has the SHURE 5 and I bought the UM2. We've both listened to both and I can't tell the difference (classical music). He agrees with classical music but says the Shure 5 is slightly better in the bass than the UM2, but for $200. differencer he says the UM2 would be his choice today. He has perfect pitch. I have a slight hearing impairment, so I trust his judgement over mine and his youthful ears are much better than mine. For the serious iPod user I'd try to find friends with both the UM2 and SHURE 5, expecially if you like any of the current pop, rock, etc., then maybe the SHURE are best. But I know I can hear individual sections of the violins in an orchestra (a group of six that plays a part rather than the whole 24 (32?) and easily pick them out. Bass is also usually not as important with classical as it is with pop so you decide. These are GREAT earphones for my kind of music and the SHURE 5 are probably just a hair better for all around modern music. I doubt you can go wrong with either pair. Oh, BTW, one earphone in the UM2 had a hairline crack from some unknown cause and the mfg. QUICKLY repaired them (shipped back to the good folks at earphone solutions) and I was very, very pleased with the great service. Pros: Cons:

    Rating
    Nickname
    Chet Meyerson
    Summary
    Location
    Posted on
    6/29/2005
    Recommended?
    Yes

    UM2 First Impressions. A very long review…. Well after my bad review of the UE Super.FI, I’m now on to the Westone UM2 IE monitors. So how do I find these……….so far? I would almost say GREAT except for a few caveats, some which are fixable. Read on. Usual disclaimer. This is my impressions of the UM2 monitors after only seven hours with them. Your impressions will be different! My tastes are different from yours. I share this review with you to give you some idea of how I feel about the UM2's, but it’s certainly not the definitive word! It’s just one users thoughts! My impression will likely change over the next 30 days as well. In case you missed my other review, I’m using the cans driven by a Zen Micro and listening to only MP3 files with bit rates from 128k to 320K. Prior to these I had ETY 6i, ETY 4P and the UE Super.Fi Pro 5 monitors. All are returned so I cannot do any short term A/B comparisons but my favorite of the bunch were the 4P’s and my impressions of the 4P’s were the same as many others; great detail but lacking bass. They also provided great isolation, good fit and were really good. I might purchase them back as my wife really liked them (what does she know)! I’m using the same tracks to listen to the UM2 as I did for all the others. Again, mostly old stuff recorded prior to 1980 with some new stuff in the classical and country genre. One performer that merits special mention is Katherine Jenkins. If you have not heard of her, well she will make you like opera singers. Her second album is just terrific. Check her out on the web, do a Google search. Easy on the eyes as well as a great voice! On to the UM2’s THE UM2 MONITORS: Let me start with the cans themselves. Really nicely made. Don’t think they are going to fall apart in a few days! A very solid looking design and construction. Others have described the packing and except for something new, it’s as described elsewhere! The cables are a bit short from the cans to where they split to individual right/left happens. Almost too short for me! Now I’m sure they expect you to wear it over your ears and behind your head and that does help. However, the new cable is nicely made and will not yellow, that’s for sure. One item not included is a 1.4 inch adapter. It did come with 4 each of the Comfy Tips in large and small. I also ordered some ety flanges to try with them as well as recommended by others. HOW DO THEY FIT? Well let’s get the bad new out in front. My ear canals must be really different from others as I’m having the hardest time getting a good seal. If the stems were longer I think my specific problems would be easier to fix. The short stems coupled with the rather large cans prevents inserting them very far. In this area, the 4P's were great. I’m rotating these things all over the place and sooner or later with the large comfy tips or a modified ety tip can I finally find an angle that seals well. It’s very frustrating to say least!! I’m getting better at it. This is one of the fixable items (I think) as I always have the option of getting custom molds made. I’m considering it. Why? Because of the audio quality I hear when I do get a good seal. I’m going to keep at it and perhaps I’ll find the magic way to put them in MY ears. I can tell also that I might be able to sleep with these, something I was not able to do with any of the previous cans I had. This is a good thing! Due to the sometimes funny angle the cord makes when I do finally get them sealed, it’s tough to put them behind my ears. Like I said I’m getting better at it but it’s still VERY DIFFICULT for me. ISOLATION. Not withstanding the above, when I do get a good seal, it’s a really good seal and the isolation is good! As good as the ety’s I would guess. The acid test is yet to come. I haven’t yet traveled on the plane with them but I will in a few days and I’ll append the results. My feeling however is that these are going to be just fine once I can finally get them seated properly. Ok enough of this! OVERALL AND SPECIFIC SOUND IMPRESSIONS: How do I describe the sound and make any sense? It’s smooth with great detail! They have a nice “creamy” (new word for a review ) musical presentation and yet having a great amount of detail. The soundstage is there as well yet not so distant that you loose something. One thing I have noticed is that I’m reducing the playing volume as the day get older. That’s interesting to me.. In any event, in my other review I borrowed from the diamond industry the words, cut, color, and clarity. The UM2’s have it all – in spades! A nice balance between each. I really find them musically pleasing and yet there is the detail I like. Speaking of volume, the Zen Micro can drive these to the brink of hurting. I can play them a much lower volume than any other IEM I have tried. For example (using the Zen’s volume scale) the 4P and 6i were around 20 (out of 25), the Super.Fi Pro were at 16-17 and these are at 12-14! If I run them up to 18 (or so), you are definitely in the first row of a very loud concert! Fun, but I can do that for long! But OH MY, what a sound! I also think this is good as the small amp in the Zen is not working as hard and it’s probably closer the best performance of the Zen. (could be wrong but sounds good) SO, in other words, I like the UM2’s…………. a whole lot!!! BASS: The bass response is terrific (you must have a really good seal for this) Outstanding would also be a good word as well. Here is the base I was looking for WITHOUT the price of loss of treble. Very engrossing without being boomy at all. Very powerful at higher volume levels yet clean and crisp. You hear bass notes, not thuds and with some punch!! I can actually listen to these without any EQ but if anything, a slight reduction in the low end helps. Depending upon the music, this can go either way. The modified ety tips give the clearest bass, the comfy tips are a bit stronger and maybe just a little (very little) bit boomier. You get bass and still keep the rest. I can’t say enough about the bass aspects of these UM2’s. Remember, I’m no bass head either. MIDRANGE: No doubt these are smoother than the ety’s The sound is warmer, but not terribly so. Nothing gets lost here, it’s just…well… creamier. I’m trying not to use specific cuts from specific albums to reference so I’ll just say that the vocals are excellent. I’m even hearing nuances that I missed before with the ety’s, such as the baritone aspects of a specific singers voice. HIGHS: Well, I’m not sure at age 55 where my high range stops, but I hear everything that I know it there from listening to the 4P’s. Perhaps it not as ‘sharp’ as the ety’s were, but it not missing either. I read about recessed highs (to me that mean they sound further away) and on some tracks this might be the case. I would say they might be ever so slightly lower in volume on some songs. The Zen Micro EQ setting of acoustic or classical will bring the highs right up to sounding like the ety’s! On some recordings that have guitar harmonics, I can hear them quite well. Sibilance is very low, almost non existent to me. Triangles sound so good. Cymbals sound like cymbals and have a nice clear sustain. The highs are there, and that’s what counts! At higher sound pressure levels the highs hang in there and do not seem to distort. FINAL FIRST IMPRESSION THOUGHTS Some other things to note here (no pun intended). In another review, it was mentioned that UM2 are susceptible to showing bad recordings off at their worst. Well, being that a chunk of my library is MP3’s from the 60’s, ripped as best as the original will allow, I can say that the UM2 will show all the flaws but still make the track listenable. A bad recording is a bad recording! For me, I enjoy some of these tunes no matter how lousy the recording. With the ety’s, it was painful to listen to. With the UM2’s, they are just bad recordings but enjoyable as I’m discovering things in these bad recording I never heard before. Considering I’ve listened to some these songs for over 40 years (ie: The Lion Sleep Tonight), that’s a pleasant surprise! Make any sense?? OK, so it sounds like I like these cans. I do! I have some reservations about the fit (that’s my personal problem….genetics I guess) but with some practice I think I can overcome this. So, in other words, I like UM2’s a whole lot!!! Pros: Cons:

    Rating
    Nickname
    Clifford Nathan
    Summary
    Location
    Posted on
    6/26/2005
    Recommended?
    Yes

    Has been a canal phone reviewer for a few web portals and have my own review weblog and being a gadget junkie, its hard to impress me these days, but the UM2 simply blew me away. The other reviews in here has already said so much about what the UM2 can deliver, but I have to add that when I replaced the Comply sleeves with a modified Shure Triple Flange (snipped off the last flange, so technically its a Double Flange) sleeve, the sound quality improved even further due to the better seal. I would highly recommend this "mod" and enhance the UM2 experience. These are the best sounding canal phones in its class. Pros: Cons:

    Rating
    Nickname
    Steve
    Summary
    Location
    Posted on
    6/23/2005
    Recommended?
    Yes

    With their pillow-like Comply canal phone tips, the UM-2 is easier to wear than my traditional headphones, and can offer excellent sound quality. I was iniially worried that such tiny earphones could produce anything close to a full sound, but these deliver...and then some. The claims that "they're difficult to take off" -- they're entirely correct. You can wear these for hours and forget you have canal phones in your ears. I've tried them with punk, pop, reggae, 60's and instrumental; they work well with each. The powerful bass is particularly good with hard-edged pop music. Still, I do suggest looking into a good portable headphone amp; the reasonable Xenos 3HA lets you customize the bass and treble to your liking better than the presets on your iPod. The phones come a waterproof case (dehumidifier built right in), along with a place for the UM2 and your tips. I'm kind of nit-picky with my music, and as I guess most people who'd want to invest in the UM-2 are, too. But instead of upgrading and re-upgrading every time a new product comes out, it's a pleasure to use a phone that already delivers outstanding sound in a compact, comfortable package. Pros: Cons:

    Rating
    Nickname
    Robert Halliday
    Summary
    Location
    Posted on
    6/5/2005
    Recommended?
    Yes

    Serious challenger Ung-aang Talay Westone's UM2 are probably the best headphones around. Like many other listeners who like classical music I had thought for years that portable audio devices were a convenient make-do, nice when you were travelling or relaxing outside the house but a poor substitute for serious listening on a good system. Then, a couple of years ago, I read about the Etymotics company in the US and their "canal phones", tiny, earbud-type phones that you shoved right into the canal of your ear to enjoy astonishing fidelity of sound. Much intrigued, I invested in a pair of their ER-4P phones, which are designed for use with portable players. I plugged them into my iPod and was so amazed by what I heard that I raved about the phones at length in a column that appeared here at the time. Since then I have occasionally compared the Etymotics phones with others made by companies like Sony and Shure that have been recommended by friends and on weblogs, but the ER-4Ps always came out on top, unique in their extremely detailed and refined sound and natural, unboosted bass range. This past week, I finally had to admit that a serious challenger had come my way. After reading about Westone's UM2 Dual-Driver Universal Monitors on a weblog, I was intrigued enough to invest US$325-plus-plus in a pair. Perhaps the best way I can find to say how good they are is to say that I think serious listeners who can afford them will find them more than worth the price. The UM2's come with three pairs of Comply eartips that are used to fit them snugly into the ear canal. After slipping them onto the phones, you compress the tips with your fingers, push them into the ears and hold them in place until they expand to fill the ear canal. They create a seal that allows bass sounds to be heard at full fidelity, but are comfortable to wear. The tips are provided in two sizes. I plugged them first into an iPod and then into a Sony portable CD player, and had the same feeling of having discovered something miraculous that I did when I first tried out the Etymotics phones. The first piece of music that I listened to was the Gergiev/Kirov recordings of Stravinsky: The Firebird, that I had imported into my iPod from the Philips CD using the AAC encoder with a custom setting of 320 kbps. The first thing I noticed was that the quiet opening, very low in the bass, had a weight and presence that even the Etymotics phones didn't catch. It wasn't boomy or exaggerated, but was in perfect perspective with the full but beautifully transparent sound that the phones realised from the compressed AAC transfer. Even the Etymotics didn't quite match them here. Pianissimo high-string passages, of which there are many in the score, had the same feeling of weightlessness and luminosity they do when heard through the ER-4P's, and the mid-range, even in the loudest passages, was natural and without stridency. Immediate comparison of the Westone and Etymotics phones showed the ER-4P's to be very slightly less resonant, with an almost imperceptible advantage in clarity, while the UM2's had better bass reproduction and were very close to matching the ideal clarity of the ER-4P's. A near-tied score here, but if I could only hear this music through one set of phones, I would choose the UM2's. Their virtues became even more pronounced when I listened to Stockhausen's electronic composition, Oktophonie as recorded on the CD published by the composer himself, Stockhausen Verlag CD 41. The eight-channel work has been remixed to two channels, but not in the usual way. I listened to the piece through the UM2 phones plugged into Sony portable CD player D-EJ01, which is no longer in production but which in my option is the best portable CD player that Sony ever produced. Heard through this setup, the music's masses of bass sound opened up like a chasm, while Stockhausen's arcs and meteors of electronic sound seemed to pass behind me, in front of me, and over my head. The effect was so dizzying and disorienting that I had to sit down and listen with closed eyes. I had heard Oktophanie many times through good speakers and through the ER-4P's, but the effect was never as engulfing as this, and the UM2's ability to reproduce carefully contoured sound objects deep in the bass register was an important part of the experience. For a final test, I chose Voices of Light, Dawn Upshaw's superb recital of modern, mostly French songs imported into my iPod using the same settings as were used for The Firebird. Here the realism with which Upshaw's voice and Gilbert Kalish's piano accompaniment was perfection, in no way inferior to the quality of sound heard using the ER-4P's. If I were to pick a pair of headphones that would do full justice to the music in my iPod, and money was no object, it would be a tough choice, but I would go with the Westone UM2's. I bought my UM2's online from Earphone Solutions at www.earphonesolutions.com Pros: Cons:

    Rating
    Nickname
    Wood
    Summary
    Location
    Posted on
    5/9/2005
    Recommended?
    Yes

    Was going to buy Shure E5's - but was unhappy with thickness/comfort of cord. Ordered UM2's after reading review on earphone solutions. Have used about 20 hours - they are simply best in-ear headphones I've ever owned. The comply tips make them incredibly comfortable. Highly recommended Pros: Cons:

    Rating
    Nickname
    Paul Tidwell
    Summary
    Location
    Posted on
    4/12/2005
    Recommended?
    Yes

    I recently received these monitors just a few days ago. For me they are an upgrade from the Shure E3c which I think are great sounding phones for a single driver earphone, however to my ears they lacked bass response, so I opted for the UM2's over the E5c. From the moment I put these on, I find it difficult to take them off. The dual driver is a noticeable difference, with the passive crossover the bass response is crisp and punchy, mids and highs are clear and distinctive. The fit is comfortable, I have been able to wear these for hours with the foam Canal tips. The UM2's are literally musc to my ears. Pros: Cons:

    Question & Answers

    Questions on Westone UM PRO 20 Earphones

    Questions on UMPRO20

    5 Questions  |  4 Answers

    Q.

    when will you guys do a legitimate comparison between the UM-2's and the UM Pro-20's

    I'm not convinced about the new product even though I do trust Westone. I own a pair of AC-2's from them but honestly didn't like the comfort even though they are custom molds. Am anxious to go back to universal fits.

    thanks

    Joseph Poe

    asked by Joseph L. Poe

    A.
    Tech Support answered:
    According to Westone the drivers are very similar but placed differently. We have tested the new UM PRO 20 and to us it seemed a little more brighter than its predecessor; with quite more detail specially on the mid range and highs. Definitely an improvement. We are working hard on comparisons and reviews of all the new models.
    Q.

    Is there a cable for the westones that allows for iPhone or iPod control?

    asked by Buzz

    A.
    Tech Support answered:
    The W10, W20, W30 and W40 models from Westone all come with cables with mic and controls for the iPhone. The UM series only comes with audio cable however the iPhone cables will be available soon for purchase as an accessory.
    Q.

    Does this come with interchangeable ear buds? And are there foam ones similar to the Westone 2?

    asked by Rich

    A.
    Tech Support answered:
    Yes, the UM PRO 20 comes with a selection of sleeves (foam and silicone ones). They fit the old Westone 2 because all Westone models share the same nozzle size.
    Q.

    The sound out of my left UM Pro 20's has completely stopped, cleaning did not help. Any suggestions would be greatly appreciated.
    Should I pull cable out and reattach ?

    asked by John Deloughery

    A.
    Tech Support answered:
    Hi John,

    Sorry for that inconvenience.

    You could try the cables (detaching and re-attaching ). If the unit is within the 2 year warranty and you purchased them from us, Westone will replace it for you.

    Please go to this website and fill out the requested returns form. Westone will then send you a return number and additional instructions on how to get everything in for replacement.

    http://www.westoneaudio.com/index.php/support/returns.html

    Westone Music Products
    2235 Executive Circle
    Colorado Springs, CO 80906
    1-800-525-5071