About Us - Our History

 

Lux Piano - Earphone Solutions HistoryMy name is Flavio and I am the CEO and founder of FMA Solutions Inc., the operating company of Earphone Solutions. We are located in Orlando, Florida. My family has been in the music business since 1928 when my great-grand-father Joaquim founded the LUX Piano factory. Our company was founded in 1995. More about our history here. Our appeal and success rely on our expertise in helping our customers understand the options, the differences, how some devices work, and choosing what will best fit their individual needs.

More Info

We work exclusively with online and telephone orders. We ship to APO/FPO addresses via US Mail. Our customers have become our friends and many of them are located in Canada, Netherlands, New Zealand, Australia, Spain, England, Ireland, Japan, Hong Kong, Singapore, Italy, France, Germany, Denmark, Finland, Sweden, Switzerland, Mexico, and many other beautiful places of the world. Earphone Solutions is located in Orlando, Florida. Beautiful weather - plus a few hurricanes. We keep busy all year long on our quest to better serve our customers.

about-us-2
We are certain that you will be happy with your experience with our company, be it a purchase or a technical question. If we fall short of your expectations you are welcome to call us at 1-407-730-8661 and ask for Flavio and we will make it right. As Mr. Shure once wrote, we believe “the reasonable customer is always right” and you will find that we are determined to combine honest and helpful dealings with the best service before, during, and after the sale. We like to treat anyone who seeks us out with the same respect, attention and dedication that we would expect to receive from others.

Ordering

Because we don’t have a retail space all orders must be placed online. You may also take advantage of our free shipping. If you are visiting Orlando you may choose to have your order shipped to your hotel by entering the hotel’s address and your room number for your shipping address. Your billing address must always match what your credit card has on file.